Customer Testimonials
They made an extra effort to care for us during a very busy time.
Miles was great to work with. I came in to get a flat tire fixed and he started on it immediately. While I was browsing I saw a second hand bike I liked and Miles gave me all the details on it and sold me on it. He set me up with everything there and then. Phenomenal service and friendly staff.
Customer service is always wonderful. Keep it up.
Great selection and fast professional service
We really like the store. Always very helpful.
Phat Tire carries great products, and has very helpful and knowledgeable people. They worked with me to get just the bike I wanted.
I love the customer service and quality of work
Quick and expert repair got me back on the trail on a busy Saturday.
Always good service.
fast, friendly and knowledgeable.
Great product and selection. Excellent customer service. Will definitely be coming back
Service is excellent!
Friendly staff and good service, plus they're willing to research parts for your ride
The tires
The expertise and customer service
Polite, professional, and honest
Everyone was exceptionally helpful and freindly. One of the best bike shop experiences I've ever had.
Best service experience I’ve had!!
Friendly service.
All products
You guys are nice! So friendly. And you affirm everybody’s ability to bike and have fun. Everybody feels welcome at your store. I recommend you often.
Ryan was most helpful. My parts came in at a reasonable time.
Great customer service and they made a great effort to try and find the right bike for me. They were very knowledgeable about all the questions I had. 10/10 would recommend
I had no appointment and they were able to help me on the spot with more than one issue on my bike. Because of it, I was able to ride that day.
Sales team VERY helpful, friendly, and accommodating. Found a hairline crack in the frame of a demo bike I purchased and replaced the entire frame. I would never have known it was there (until it got worse) so I applaud the honesty.
Qucik diagnosis and service
Haven’t ridden a bicycle in many years. Bought one on line- they assembled it for me and gave me instructions. Very polite, quick service, very pleased! Will be back!! Thx!!
I had a crappy couple hours which resulted in a smashed bike rack, smashed brand new bike, and needed to get fixed up. The manager (who's name now escapes me) was outstanding. They sold me a bike rack, assembled and installed it on my vehicle, let me dispose of my old smashed rack, and offered insight on my smashed bike. I'll shop there every time I go to Bentonville just to support the shop. Great place, well stocked and wonderful service.
Very professional and high quality work 10/10 would recommend
Great service
great staff