Customer Testimonials
Great experience working with Brian and team. Made everything super easy to purchase the bike and then drive over from Atlanta to get fitted and pick it up. Would absolutely recommend to a friend and wouldn't hesitate to purchase again or drive back over from the ATL to make fit adjustments down the road.
Always excellent service and advice
Honest, efficient and friendly service
Great customer service!
Very welcoming. Wide selection. Meet Daniel Saturday. He spent the time to get to know my wife and I and where we were physically. Felt very confident in his guidance of our choices. Daniel never made us feel like we didn’t belong in a bike shop….even though we are both older and currently out of shape.
Always friendly and timely service even when things don't go as planned.
Excellent and personalized service.
Attentive and helpful customer service.
Outspoken provides excellent customer service. The staff are expert specialists in tuning my road bike and keeps me on the road. Thank you Irmo staff and especially Matt, and Jim.
Phil was so fast changing my grandmother’s wheelchair tube. Everyone was incredibly attentive even though they were very busy. 10/10
The lady at the service desk was very knowledgeable, she knew what she was talking about and doing. I love dealing with her, she always makes my experiences great. Wonderful lady and I would highly recommend anyone to Outspokin Bicycles- Irmo.
Devine Street is always on point with repairs and servicing. Service is done as requested and handled quickly. I appreciate being taken care of without any issues. Ty White
Delivered the service just as they promised.
Good quality bikes, very helpful sales people!
Martin is our favorite! He does such a great job representing the shop and is always a joy to work with.
You did a great job with the brake maintenance and drivetrain rebuild on my bike, the ride after was one of the best rides I've had since I purchased the bike! Staff was supper helpful and nice, too!
Friendly staff. Very helpful.
Staff are competent, did not try to sell me products I couldn’t use and tuned up my bile for free!
Martin was super helpful! I can't recommend him and Outspokin enough!
quick turn around and fair price
Rep was very informative & made the shopping as well as purchase easy & fun.
Excellent service and products
People always ready to assist in what you need. Very friendly.
I had work done to my E bike and the Outspokin service department, (Chuck/James)were very professional and knowledgeable! I felt very comfortable with them working on my bike, Outspokin is my new bike shop ,I wouldn’t go anywhere else!
The young man knew the products & had accurate answers for me. Very professional service.
Matt was absolutely WONDERFUL!!!! A true supporter of female cyclists (THANK YOU).
He gave me great practical advice. All the cycling info overload can be OVERWHELMING…at least for me. I’ll for sure be going back 🚴🏽♂️❤️
First off, I want to say we love our new bikes! We are both new to riding, but I recently retired and we felt like this would be a fun way to stay in shape and get us outdoor more. I want to thank everyone at the shop for being so patient with us and taking the time to educate us and answer all our questons. We have already recommended the shop to several of our friends. What a great place to have right here in Irmo!
Brian was great. He was thoughtful with recommendations to stay within my budget and very knowledge
Awesome customer service from staff members who are very skilled at what they do! We sincerely appreciate the welcoming environment and we can always find exactly what we need!
Always feels like home when I visit