Customer Testimonials
I appreciate Matt, who stopped what he was doing to help me find replacement tubes for my wheel and even changed my tire! Thanks, Guys!
Y’all are responsive, efficient and really nice to interact with. And you take good care of my bike too!
Staff friendly and knowledgeable!
quality, quick service, with knowledgeable and friendly people
Friendly service and they do their best to get my bike back in working order. I appreciate them and like that they are near me.
Great local store with incredible service
Personable and professional
Great and knowledgeable staff.
Friendly staff and excellent customer service!
The people are amazing to work with.
Good service and friendly staff.
The staff was extremely helpful and knowledgeable. Matt knew exactly what I needed and got the deal done quickly…and offered great advice as well!
Friendly staff and willing to help answer all of my questions.
Very friendly and knowledgeable staff, and it's very easy to work with them.
Brought my Townie Electra bicycle in for repair and the staff was friendly, knowledgeable and the repair was completed quickly and was very economical. Highly recommend Outspoken!
Professional and friendly service. Feel like part of the OSB Team!
Knowledge and willingness to answer questions.
Problem completed quickly and sufficiently. Thank you
Good service, good people
Service! It's SO important and so appreciated in a time when everything is automated and everyone is so used to horrible customer service! I've interacted with three of the young men who work there and all three of them took time and were so patient with me, however Martin went above and beyond to help me with the purchase of my bike and accessories. Another young man, I don't remember his name, installed my bike rack, then was patient enough with me to allow me to take it off and reinstall it, myself - in such terrible heat outside. I would HIGHLY recommend your bike shop!!
Oh yeah, I love my bike!!! :)
outstanding service!
Great shop, very knowledgeable employees both in Sales and Service. Easy to talk to even as a newbie. Very patient.
Great staff and ownership. They go out of the way to provide quality products and knowledge.
Purchase was easy shopped from website.
Service provides quick turnaround. Extremely friendly / helpful staff!
Knowledgeable staff.
Outspokin has excellent service techs and products.
The team are very knowledgeable and helpful in finding the right bike to fit your needs.
Wonderful service all around!

Work was exactly as described- and excellent. Made an older hybrid look and ride like a new bike.