Customer Testimonials
They were prompt, friendly and easy to work with. Great service.
Personnel who truly listen & want the best for their customers.
service was great
It very easy to purchase the bike, then I came in for service a year later which was very easy and uneventful.
Friendly, knowledgeable, fair
Helpful, friendly, went out of their way to assist in setting up the bike rack and bike we purchased.
Outstanding service! Esteban was great to work with!
Thanks for the quick instore replacement of a bad inner tube. You guys are the best.
TK
These folks know bicycles. Great service.
The service reps are attentive and intelligent - a rare combination. It's clear that there is a great work culture at outspokin - also there are great products available.
Great staff and service!
I like that when I blew a tire and I took it in they replaced it for a reasonable amount of money and did a service on my bike for free. Yay!
Mike was very helpful and informative to us ...!!!!!
Great prices and customer service
These guys are totally honest brokers - I took in three (3) bikes in varying shades of disrepair, and Steve (one of the techs) called me back 1-2 days later to let me know that one of the bikes was not worth repairing (which I expected), and that the other two would be less costly than the original quote!
Highly recommended, and I will absolutely use them again in the future!
Great bike fitting with Brian yesterday. Can't wait to ride this weekend to feel the benefits of a properly fitted bike!
Great customer service
Both are wonderful, wouldn’t shop anywhere else
Excellent service. I had a flat tire and the service tech fixed the tire in less than 15 minutes at a very reasonable price. During the wait another employee helped my wife with starting her search for a new bike. The pros and cons of several bikes were explained in a no pressure informative manner. We will definitely return for our service needs and probably for a new bike purchase.
Friendly and very knowledgeable staff. Very fair pricing, and they even work this in as quick as they could with the high workload that they have. Fantastic group of people
I can always count on Outspokin to have the gear I need and to have my bike ready to ride.
Great professional service, and didn't have to wait forever to get my bike back ! Matt in service was polite, knowledgeable and very professional!
Service was quick with top quality workmanship! Appreciate the time, follow up, and care they took in tuning up my Trek!!
Great service and great team!
The staff is friendly and attentive. They were able to get an old bike riding like new.
Knowledgeable and friendly staff. Willingness to order the correct size bike I was looking for and quick setup once it came in.
Matt Rivers is awesome
Great sales and service!
Great customer service from both Mike & Matt at the Irmo location!! TREK products are world class.
Great customer service