Customer Testimonials
The staff is knowledgeable and friendly, the Tier 1 tune ups for life is a big plus.
Staff is always helpful
I love Matt in Irmo. He does a fantastic job keeping me rolling.
I was delighted with the friendly team at Outspokin Bicycles. They assembled a bicycle ahead of their anticipated turnaround date.
Great customer service !
The team is so friendly and helpful.
I dropped by on my way thru town not knowing anything about the shop and I’m so glad I did!
Will be going back there when I’m in town.
I’m new to cycling and Laura answered all my questions. She was very helpful and directed me to getting a Trek Dual Sport 2 gen 5 which is a great bicycle.
Staff was great.
Everyone was so helpful and knowledgeable. Enjoyed the process from start to finish.
I have been able to count on you over the years. Matt frequently goes the extra mile for me in Irmo.
Quality work on time - polite / friendly staff
Service with a smile.
The Service is impeccable! Complete professionals that walk the walk and not only talk the talk!! Took so much time getting to know my wants but most importantly my needs and giving me all of the available options for a bike.
Honest knowedgable, sales & service. When they error, they admit their mistake & aim to make it right.
Purchased the Trex FX 3 Stagger and this bike is absolutely amazing! Makes riding more comfortable and enjoyable! The staff is very friendly and helpful! I highly recommend Outspoken Bicycles - Irmo!
Always friendly knowledgeable and helpful
I brought my old bike up to the shop to see if it could get brought back up to riding form and two rides in and she is running perfectly. The service department had it going faster that I thought and did an awesome job. I also picked up some new gear as well. Esteban helped me with that and was very knowledeable and friendly. I would highly recommed Outspoken and will be shopping there in the future.
Great bikes and a great staff.
Mike and Matt are always friendly and extremely helpful.
You are friendly and your work is very good!
Fantastic Bike Shop! Every aspect of my experience was 7 star. The human beings cared about me. They knew who to get involved in ordering the bike I wanted and they tried to keep the cost down as we proceeded. Highly recommend this shop!
Knowledgeable and friendly sales employees
Quality products and outstanding service
Great knowledgeable sales and maintenance staff who always deliver what is quoted or promise!!
I was helped promptly, effectively, and left the store, with exactly what I needed!
Everyone is pleasant and knowledgeable. We have been very pleased whenever we have gone there. We recommended friends go there that were having problems with their Trek bikes and they took care of them on the spot. It's hard to find quality service, people who care. Kudos to Outspokin!
Chucķ and the other employees were Eager to help.Great attitude when dealing with my questions and needs.Chuck was willing to take time to precisely measure the old parts while in front of me to see what new parts were needed for the upgrade I was performing on my bike. He educated me throughout the process on the old fitment vs the new fitment which made my experience worthwhile, pleasurable and easy!
The willingness to help you with an issue
Very informative
Knowledgeable sales and service
Went here for a couple of parts. No high pressure sale tactics and very helpful in showing what was available to fit my grandsons bicycle. We will definitely be back when we need more parts.
Great customer service!