Customer Testimonials
Service was quick with top quality workmanship! Appreciate the time, follow up, and care they took in tuning up my Trek!!
Great service and great team!
The staff is friendly and attentive. They were able to get an old bike riding like new.
Knowledgeable and friendly staff. Willingness to order the correct size bike I was looking for and quick setup once it came in.
Matt Rivers is awesome
Great sales and service!
Great customer service from both Mike & Matt at the Irmo location!! TREK products are world class.
Work was exactly as described- and excellent. Made an older hybrid look and ride like a new bike.
I appreciate Matt, who stopped what he was doing to help me find replacement tubes for my wheel and even changed my tire! Thanks, Guys!
Y’all are responsive, efficient and really nice to interact with. And you take good care of my bike too!
Staff friendly and knowledgeable!
quality, quick service, with knowledgeable and friendly people
Friendly service and they do their best to get my bike back in working order. I appreciate them and like that they are near me.
Great local store with incredible service
Personable and professional
Great and knowledgeable staff.
Friendly staff and excellent customer service!
The people are amazing to work with.
Good service and friendly staff.
The staff was extremely helpful and knowledgeable. Matt knew exactly what I needed and got the deal done quickly…and offered great advice as well!
Friendly staff and willing to help answer all of my questions.
Very friendly and knowledgeable staff, and it's very easy to work with them.
Brought my Townie Electra bicycle in for repair and the staff was friendly, knowledgeable and the repair was completed quickly and was very economical. Highly recommend Outspoken!
Professional and friendly service. Feel like part of the OSB Team!
Knowledge and willingness to answer questions.
Problem completed quickly and sufficiently. Thank you
Good service, good people
Service! It's SO important and so appreciated in a time when everything is automated and everyone is so used to horrible customer service! I've interacted with three of the young men who work there and all three of them took time and were so patient with me, however Martin went above and beyond to help me with the purchase of my bike and accessories. Another young man, I don't remember his name, installed my bike rack, then was patient enough with me to allow me to take it off and reinstall it, myself - in such terrible heat outside. I would HIGHLY recommend your bike shop!!
Oh yeah, I love my bike!!! :)
outstanding service!
Great professional service, and didn't have to wait forever to get my bike back ! Matt in service was polite, knowledgeable and very professional!