Customer Testimonials
Great customer service and fast service
Your people are awesome
Timing and good value. Thanks
Very helpful.
Friendly and knowledgeable staff. Excellent service department. Overall a fantastic operation.
Great service and better people. They keep my 3 bikes running and I break a lot of stuff on the trails
Great support from the repair/maintenance team. They turned my bikes around in half the time they quoted. Also, had a great experience with the sales team. Second to none at this place...you need to go see them.
The service from the repair department was outstanding. They got my bikes back in working order and even had them ready two days early. Everyone was friendly, extremely helpful and explained the work to be done in detail.
Great customer service as well as communication concerning maintenance and time frame for job completion.
Every worker in the store was super friendly and helpful. Had just what I needed and reasonably priced.
I absolutely love coming to this store… friendly first and foremost, understanding about my needs for maintenance and repairs… fast service considering the high volume.. thanks guys…
It was good.
Great same day service on my grandson's bike.
Everyone is very helpful, friendly and experienced!
Great service, helpful staff, answer questions, always available.
This is my second Trek bike. Great quality and outstanding service from the staff at Outspokin.
Welcoming staff, reasonable prices, and impeccable servicing
The services was very professional. There wasn't a long wait while the technician solved the problem.
I always feel that I get honest and authentic answers to my cycling questions and issues. I bought my Trek in 2017 and thanks to the team at the Irmo shop, it still operates like new. From simple tuneup checks to major service, I know that what things are done are what need to be done to keep it in top running condition. Many thanks.
Bob Cunningham
The quality.
We absolutely loved our recent experience with the staff at the Irmo location when purchasing two Trek road bikes and equipment. Thank you so much for all you do. We look forward to spending more money on your fun toys there. Haaa!
Traci Barr & Tracy “Mookie” Woodward 😊
Extremely helpful staff
Great service!! Gentlemen were very cordial & professional. Offered good input.
Very helpful, friendly and quick.
Thank you for your quick service in putting on new pedals at purchase and the bike check up.
Great staff!
Quality
Customer service was amazing! Everyone was so friendly !
Very helpful folks! Great job fixing our bikes!

Fantastic atmosphere for each of the locations. Everyone was very friendly and helpful. Top notch customer service.