Customer Testimonials
I was helped promptly, effectively, and left the store, with exactly what I needed!
Everyone is pleasant and knowledgeable. We have been very pleased whenever we have gone there. We recommended friends go there that were having problems with their Trek bikes and they took care of them on the spot. It's hard to find quality service, people who care. Kudos to Outspokin!
Chucķ and the other employees were Eager to help.Great attitude when dealing with my questions and needs.Chuck was willing to take time to precisely measure the old parts while in front of me to see what new parts were needed for the upgrade I was performing on my bike. He educated me throughout the process on the old fitment vs the new fitment which made my experience worthwhile, pleasurable and easy!
The willingness to help you with an issue
Very informative
Knowledgeable sales and service
Went here for a couple of parts. No high pressure sale tactics and very helpful in showing what was available to fit my grandsons bicycle. We will definitely be back when we need more parts.
Always feels like home when I visit
Great experience working with Brian and team. Made everything super easy to purchase the bike and then drive over from Atlanta to get fitted and pick it up. Would absolutely recommend to a friend and wouldn't hesitate to purchase again or drive back over from the ATL to make fit adjustments down the road.
Always excellent service and advice
Honest, efficient and friendly service
Great customer service!
Very welcoming. Wide selection. Meet Daniel Saturday. He spent the time to get to know my wife and I and where we were physically. Felt very confident in his guidance of our choices. Daniel never made us feel like we didn’t belong in a bike shop….even though we are both older and currently out of shape.
Always friendly and timely service even when things don't go as planned.
Excellent and personalized service.
Attentive and helpful customer service.
Outspoken provides excellent customer service. The staff are expert specialists in tuning my road bike and keeps me on the road. Thank you Irmo staff and especially Matt, and Jim.
Phil was so fast changing my grandmother’s wheelchair tube. Everyone was incredibly attentive even though they were very busy. 10/10
The lady at the service desk was very knowledgeable, she knew what she was talking about and doing. I love dealing with her, she always makes my experiences great. Wonderful lady and I would highly recommend anyone to Outspokin Bicycles- Irmo.
Devine Street is always on point with repairs and servicing. Service is done as requested and handled quickly. I appreciate being taken care of without any issues. Ty White
Delivered the service just as they promised.
Good quality bikes, very helpful sales people!
Martin is our favorite! He does such a great job representing the shop and is always a joy to work with.
You did a great job with the brake maintenance and drivetrain rebuild on my bike, the ride after was one of the best rides I've had since I purchased the bike! Staff was supper helpful and nice, too!
Friendly staff. Very helpful.
Staff are competent, did not try to sell me products I couldn’t use and tuned up my bile for free!
Martin was super helpful! I can't recommend him and Outspokin enough!
quick turn around and fair price
Rep was very informative & made the shopping as well as purchase easy & fun.
Great knowledgeable sales and maintenance staff who always deliver what is quoted or promise!!