Customer Testimonials
Will in service treated my back with experience and TLC. Anders is always quite knowledgeable and helpful.
Knowledgeable. Friendly and lower price
Positive personal interaction with the team. The current team members are responsive to my requests and concerns and got me the part that I needed in a timely manner even though they had to order it. I appreciated that!
Friendly and get the repair done in a timely manner
Fast and immediate service , repairs done well
Outstanding customer service and expertise!
Like them very much
JAX service is amazing. David the manager is so helpful. Love the 3 bikes I bought at this shop. I highly recommend JAX Bicycle Shop.
Good advice, even in business forever
Excellent maintenance
Took my bike to the Long Beach store for mechanical service. Mechanics Thomas and Willis did a fantastic job and completed the service ahead of schedule!
excellent fast service! Friendly staff, will definitely be coming back for all my biking needs
Close proximity to school and home.
Real good and helpful staff
Very knowledgeable and helpful service and sales staff.
The staff were very patient and kind. I felt they were ready to answer any and all questions!
The products are state of the art, and the service is out of this world. Great job guys !
Your employees are so knowledgeable with equipment in the store. They are a great resource.
They make you feel like family at Jax
Good service, good people and my bike runs great. Thanks
Always good customer service.
Will, technician/service man is always friendly and very competent.
I always feel that my bicycle has gotten the proper attention when I take it in.
Great products that Jax have, will be back soon
The service was awesome. I brought my bike in for service and it was ready the next day.
Non pushy sales. Answered questions honestly. Had new bike ready on time as promised
Great location, friendly service representatives. Well stocked with everything that a bike rider needs. Plus if they don't have it stock they can order it, or find from another Jax bicycle location and have it delivered very quick.
Very good customer service
Friendly & helpful
EVERYTHING
I very much appreciated Anders installing by trailer-hitch bicycle rack
It is was immediately utilized for transporting my bicycle to San Diego for a ride in that area.
Quality Trek products and great customer service offered by Thomas.
Impeccable customer service from everyone. Went to service an old bike and was only in town for several hours. They serviced my bike and did it with a level of respect forgotten in today’s society. Even though I’m 40miles away no doubt I’ll service my bike here again. Worth the trip.