based on 4836 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff. Great service. The go to place for cyclists.
I always take my bike to Helen’s for repairs. I trust that it will be fixed right every time.
Professional, courteous, reliable...
Always great service and selection
Very fast and reliable. Edgabar in tech is the best mechanic there is!
Seth was so helpful. He went above and beyond trying to find the small part that I needed. Thank you Seth!!!
Best bike shop anywhere
Friendly staff. Super helpful service. It's always fun to visit Helen's... even just to check out their super selection of bikes and accessories.
Great service ! Great staff!
Lots of variety of bikes, clothing. Accessories
The repair department is the best around and I can’t imagine purchasing a bike from anywhere else… They honor the purchase and then continue to help you care for it for the life of the bike!
True professionals
Great product assortment
Knowledgeable employees
Awesome service department
The very best service, sales and personalities in the cycling business!
The knowledgeable staff was able to help me quickly get to the right shoes for my needs.
Always great service from a fantastic LBS!
Speedy
I’ve always purchased my bikes from Helen’s or I Martin. Their service is amazing. Love the bikes. And Scott the manager has always been extremely helpful and gone over an above.
amazing shop and extremely knowledgeable people to help you with all your questions!
nick rocks and the techs are the best
went in for a quick courtesy service on my wife's trek and while there decided to upgrade helmets and gloves
always a great experience and now have a few new toys in mind for my next visit
thanks!!
truly experts for both sales and service!
Very friendly and responsive if you're looking for your next bike or some maintenance on an old bike. The mechanics are top notch!
Great experience as always! The team is super helpful here and always helps me get what I need.
I’m an AidsLifeCycle rider and was given a discount for a purchase so I’ll continue shopping and recommend Helen’s to fellow cyclists
Fixed my tire fast, while waiting. Thank you!!!
Everything! Sales guys and mechanics are awesome. Always helpful and explains everything that’s going on with the bike.
Great products for all levels for biking. Service it top notch. The people working in the store are full of info and know the products.
Josh was fantastic.
Helped set me up for success as I got my first road bike, gave me excellent advise tips on the essential gear and helped pick an effective bike that suited my entry level budget.
Great store and delighted with the visit.
Fast, reliable, and knowledgeable service.
fast and professional service. The sales and the mechanic/service team are friendly, polite, and experienced.
They do not have an attitude.