based on 1605 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
gilbert is the best.
he has been servicing my bikes for over 30 years and always makes the repairs in a timely and competent manner.
Welcoming, knowledgeable and friendly staff. Great energy in the store and have to love the selection of bikes and accessories. Eric turns a wrench like no other and Cameron is super helpful with questions/solutions. Go Helens!!
Excellent service!
Your people good be a little friendlier when dealing with customers.
The staff at Helen's Manhattan Beach is more than will to work with their customers on sales, maintenance, and special orders
Friendly and helpful staff
Great service, quick turnaround.
The Bikes Where Name Brand And Very Nice. All Where Electronic Shifting.
Great bike.
good inventory and knowledgeable staff
Helen's is the best bike shop on the westside hands down – knowledgeable, fast, super nice, great mechanics
Always know I’m in good hands with arguably the most tenured bike shop guys in LA. Jay is always seen working and invested in his business. Cream of the crop shop!
Everything! You are all so knowledgeable and helpful!
I like the service department and the front desk is helpful with snacks.
I appreciate having my derailleur cable replaced while I waited! And the derailleur indicator was perfectly aligned with the 8 sprocket rings.
Super knowledgeable and friendly. Great selection
Always a great experience, whether purchasing a bike and accessories or with bike service.
Staff is great. Top to bottom, really. knowledgeable and helpful.
The best bike shop in town!
The repair dept is awesome. My wife’s bike after a overall feels brand new. The staff is super friendly, not pushy, and know their stuff. Great place. Feel very confident there.
The staff took the time to explain e-bikes to me and let me try out different frame sizes.
Friendly and well informed workers were able to quickly get me a starter bike while also keeping me reasonably informed about all of the benifits that I get when I purchase with ya'll.
Just the best!
Super friendly and helpful. Jay and team got my bike rental set up quickly and gave me water and care and made sure I had what I needed for a great ride!
The service had a quick turnaround and was done with care.
Took great care of us!
more competitive prices
Such efficient and professional service! My very rusty beach cruiser looks like new — in a one day turn-around!
Great rental bikes and staff….
Best store ever!!!! Everyone is so friendly and nice. I just love to go to Helen’s at manhattan beach.