based on 4798 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is kind, friendly and ready to answer any question
Extremely helpful, knowledgeable, and friendly. I wouldn’t take my bikes anywhere else.
Also very affordable prices.
We had an outstanding shopping experience at Helen’s. We ordered a bike, and they had it ready when they promised to surprise our granddaughter. Daniel gave us top-notch attention making the surprise extra special.
Highly recomended. Capable staff worked on shipping my odd sized bike within 2 days during a holiday weekend. Just a local gem in the LA bike world.
Lots of products
Very satisfied, the team has a great attitude and friendly, I really recommend this location.
Friendly and knowledgeable staff
Eric and all the mechanics. Also the staff. The monthly Helen’s rides are tremendous.
Very reliable and dependable service has always been available to me.
Super helpful service from Cameron
super friendly. Adam was super nice!
Great work and friendly staff
Helen’s is one of the best cycle stores we’ve ever dealt with. The people at the store are very knowledgeable and easy to deal with, and their service folks are outstanding. We’ve bought several bikes from them and had trh all serviced there. Simply, the best.
All the service techs are amazing at what they do. I trust them with my bikes 1000%. If I need a big job done then I have Erick do the work..
I have been going there for years.
Always a pleasure to shop at Helen's. Staff is great, very helpful and friendly.
Your repair staff takes extra care to make sure my bike is running well. My next bike will come from Helen, too!
Nice bike and perfect service.
Great service with knowledgeable people working there.
Everyone at Helen's cares, simple as that!
Very friendly staff, great service and amazing store in Manhattan Beach, CA
friendliness, promptness, reliable service. Everybody deserves credit. I want to mention Wilbert because he was the person that helped me the couple of times. Thanks.is
There’s always an answer to your questions, equipment, accessories, upgrade parts and more on hand. You can find a staffer who knows your specialty and can advise accordingly. My family has been coming to Helen’s for over 30 years and once I moved to LA, I did too. And they’ve been big players in the community, sponsoring and local clubs and rides.
The staff
Service was awesome !
I had to call you guys to find out my bike was done. It was just sitting there finished for 2-3 days and I never got a call saying to come pick it up.
As far as I'm concerned, if you ride a Bike you need Helen's. Great product breadth and customer service.
Personal and thoughtful service
Best store and service in town.
Wilber is awesome! I have a 500+ mile ride coming up and he made sure my bike is in great condition for the even! Above and beyond.
Thanks so much, Wilber! I’ll definitely be seeing you again soon!