based on 4834 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Monte is amazing!
friendly
Good selection, helpful people.
.
The staff are always helpful, knowledgeable, and friendly.
Great service and selection. Staff were knowledgeable and helpful.
Great product and support!
Very helpful and knowledgeable employees!
Helen's knows its stuff. Staff is professional and friendly. Best bike shop in the area.
The manager is the greatest!
Your repair department is unmatched… Wilber is the best! I've been coming for over 20 years and I wouldn't buy a bike from anybody else because I wouldn't want to have a bike maintained and repaired by anyone else.
Very knowledgeable and friendly repair staff. Way better than that place on S.M. Blvd
Top quality and reasonable prices and the Best bike mechanic 👨🔧 Erick Rodas 👏🏼👍🏼 Thank you appreciate
Helen’s is one of best bike shops I have ever worked with. The entire team is devoted to making your purchase positive
Cameron was super helpful and made sure we were taken care of! Would definitely recommend and come back because of our experience.
Nice, helpful staff.
I've bought my bicycles at Helen's, and before I could afford new ones I went there to get service for my second-hand ones. The staff are professionals all the way through, knowledgeable about cycling and want you to be able to share in the joy of riding. I come out feeling confident that the only limit on my cycling safely and enjoyably is me
The staff really knows a lot about the bikes. Also, the very best customer service. People are so nice.
Was passed several times by store employees but wasn’t asked if I needed help until the 5th time. Not even a greeting.
Great bike shop. Great customer service. Was satisfied 100% when I needed a lot of assistance. And they have very big selection of all the biking stuff. I recommend this shop.
Ian was very informative and made the bike buying process easy and simple. I picked up the bike the next day and with the help of the service team mounting the lock and phone holder, I was on my way. Very happy with everything!
Fast efficient friendly service.
Your guys opened the store before official hours to take my bike. I appreciated the 40 minutes it would have taken me to come back later in the day!
I appreciate that every visit I’m greeted by a friendly associate and always receive great customer service.
Friendly and knowledgeable staff. Great professional advice and service.
Professional device, quick turnaround, reasonable prices and successful completion of service.
Love Helen's
Thanks so much, perfect job and great staff.
Great service and personal attention. Thanks, Greg, for all your help.
Great
Great rental bikes. Great communication in scheduling drop off and pick up from hotel concierge.