based on 3809 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They had exactly what I was looking for. They had the bike in stock ready to go out the door.
Best service in Denver!
I always feel that whoever I'm working with knows a ton about bikes and bike gear.
Patrick and Christine were extremely helpful. Thank you for the assisitance.
Great service as always. Friendly and supportive.
Staff was very friendly and accommodating with a solid turnaround time to fix my bike and it works great now!
Friendly staff and amazing service!!!
Very knowledgeable. Quick & easy drop off/pick up for service. Would highly recommend!
Trustworthy, prompt, and super helpful!
I love looking at bikes, working on bikes and riding bikes! Before you guys were in the hood, I went to the elevation shop on 15th. Glad you guys are in the hood.
Staff is super helpful. Ramon was fantastic. Prices seem fair.
Dan and Jake were super helpful in getting me set up with my new ebike, and answered all the questions I had! Thanks guys, and keep up the great service and work!
Your salespeople were more than happy to answer all of my questions and more. Super helpful all around. I think I've found my bike shop.
Elevation always carys the best brands, and is very competent with any service and warranty issues that I can't deal with myself. Probably the only bike shop that I would choose to service my bikes.
It's Monday: I just stopped down at your store to get some parts for my two bikes, but your store is closed. I could not locate a sign on the front door that indicates days and times when you are open - did I miss it?
Thanks, First name removed
Customer service here is unmatched! Everyone was super helpful, friendly, and most importantly not sale-sy. The no pressure environment is what made me want to buy the bike even more. Thanks y’all!
Everyone was extremely patient, knowledgable, and friendly.
Friendly and efficient
Great customer service, good bike & accessories selection. Love that assembly is included.
Great service, lots of good essential products. When I first saw this place, I was wondering if they would have business because it is a bit out of the way. But the couple of times I've been, there were a lot of customers. They must be doing something right. After Treads closed, we only had Creekside Bikes (which is another great shop), but having Elevation Cycles is a great plus to our area. Plus it's pretty easy to access from the Cherry Creek trail in case your out on a ride and need something.
Extensive inventory. Excellent personal assistance. Time and attention to customer. Terrific flexible assembly and installation support.
Very impressed with your customer service. Also the speed of my repair..
Great service, on time and for the right price.
Responsive, friendly
It is a great environment and the people are really friendly and know what there doing. And they get it done right.
Great and helpful employees are the key.
Nadine and Lucas were terrific and friendly and witty...I will refer Elevation cycles to others...I purchased Pivot Mach 6 a killer bike Fox and AXS etc...
Only high quality products offered so I feel confident that no matter the cost I’m getting a quality product I can trust. Exemplary service—I’m greeted with friendliness and professionalism from the moment I arrive. It’s always a pleasant experience.
Best place to purchase or service your bike
Friendly. Prompt. Competent.