based on 1734 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly staff who remember their customers, quick service, expertise
You had what I wanted in stock and your website inventory was up to date. I was able to purchase the bicycle online in an easy to use app. I called your staff the day after the purchase and ordered accessories and adjustments. When I picked the bike, it was perfect. Great experience. Thank you.
Very friendly and knowledgeable staff. I still love the Pivot I ordered from Elevation Cycles!
The manager called me about my bike I ordered 6 months ago. He was very helpful in finding a solution to my bike issues.
Staff was super chill with me and didn't treat me like I didn't know anything over all a great place.
Friendly, knowledgeable staff. We came with a lot of questions and left with a lot of answers and a new Trek Marlin 5. Great COVID safety protocols in place.
The staff was super friendly and more than one of the staff members offered to help me.
Great costumer service, everyone seemed happy to be working, and very enthusiastic!
Ability to draw upon the inventory from your other stores.
A nice greeting and brief session with the technician to establish needs. Got a timely text when it was ready...on time as promised.
My first visit. I’ll be back!
Courteous, friendly, professional.
Elevation Cycles is GREAT! Friendly customer service! I had my mountain bike serviced there and they did an AWESOME job. I would highly recommend them for your cycling needs!
Very hands on yet casual approach to customer service.
Super friendly and knowledgable staff. I'm looking forward to a hanging out more... in the best bike store in Parker.
Pedal On,
-Scott
Outstanding customer support. Technicians are highly qualified.
The staff is wonderful.
Outstanding customer service. Mechanics very helpful and supportive
Great service
Online ordering and pickup was very quick and convenient.
Great shop with amazing staff that will help with anything you need.
We are from Colorado Springs & have brought the bike up at least three times & the problem is still not fixed on a bike that was just bought from you.
Friendly, knowledgeable staff
Sales and service are welcoming, knowledgeable, and very helpful. I’ve been to several shops over the past two years in CO. And Elevation Cycles will keep my business
From bike buying (which can be overwhelming on its own) to fit and service, everyone at Elevation - North Ash has been super helpful, knowledgeable, and kind. Happy to have them as my neighborhood bike experts!
During COVID you were my go-to shop. You worked your butts off to stay open. THANKS! I just recently bought a bike for my visiting grandson. You had it in stock and the purchase was complete in less than 10 minutes. Just what I needed. Some other shops required 2-3 weeks for assembly(?!)
I like your staff and the fact that they don't talk down to your customers. As a cyclist and mechanic for over 40 years, it's nice to be treated kindly and not have to deal with someone who thinks they know more than I do.
Great to see you've weathered the storm. I would only ask that you return to answering your phone.
Their service is fantastic!
Very friendly and knowledgeable staff! Great bike selection.
Everyone is so prompt and knowledgeable and patient with those of us who aren't. John remembered me from previous visits and was able to accommodate my request on the spot and in very short order. All the staff are very kind.
Best Denver bicycle shop. The employees are beyond friendly and knowledgeable. If Elevation Cycles doesn't have what you need right then and there they go out of their way to get you what you need and keep you rolling. I recommend this shop even to people in the next state over.
Very friendly staff and knowledgeable. Thanks for your help!!