Customer Testimonials
Honest assessment, didn’t feel like I was being charged for extra services or products, work completed in a timely manner.
Great selection of bicycles. Along with fast wonderful service.
Knowledgeable staff, lots of bikes on-site, the test ride area outside
the knowledge and the service of the product
Greeted immediately, staff friendly and knowledgeable.
Great Service and product
Very friendly and helpful staff.
Excellent customer service.
The Stow store has a great bunch of friendly & knowledgeable staff.
Service is top notch
Very welcoming staff. I was greeted immediately when I walked in and asked how they could help me. My repairs were completed in less time than estimated and I received a phone call to let me know my bike was ready. The repair price was very reasonable.
Great quality & variety of bikes & related products.
The staff was immediately available to assist. I appreciated the experience and expertise they brought.
The techs are quick, knowledgeable, and helpful.
I live about 1 1/2 away but bought my bike and have had work done there because of great customer service. I do have plenty of bike shops much closer but the guys are great 👍
There is a good selection of products, and the service has been good.
The lady was very nice.
Everyone was helpful and courteous as well as knowledgeable.
We came into Eddy's on Lorain in search of two new bikes. John was exceptional in providing us with the help and support in finding exactly the right bike for both of us. John was AMAZING in having our bikes prepped and ready to go for us with all the accessories we wanted and needed. John is a tremendous asset to Eddy's Bike shop, he knows the bike business. Thank you John and Eddy's Bike Shop. Gene and Patty Last name removed
Staff is always friendly and helpful, and the service is quick.
Excellent customer service, and products.
Good explanation
Skewer was delivered quickly and was what I was looking for and really like the sticker!
Everyone is very personable and willing to help, either with a repair or with cycling advice and recommendations on accessories and replacement parts.
Zach greeted me as soon as I walked in. I just needed a tune up and they had my bike squared away in a couple hours.
The guy who helped me was awesome!
Helpful mechanics that don’t up sell.
Great group that makes great suggestion from personal experience
Eddy’s has the best selection of any bicycle store I’ve ever seen. Great deals as well. Highly recommend!

George was great! Very friendly, knowledgeable, a great salesman.