based on 2806 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and very nice, knowledgeable people.
So friendly and helpful!
We bought some apparel and new shoes and peddles. The associates were all extremely knowledgeable about the products and did a great job installing the peddles.
Long time local, family business. I like Mike J; always have. He’s honest, humble and always willing to share his deep knowledge and experience. Good mechanics there; great bile lines and above average merch.
Sonia was super helpful! She helped us get exactly the right bike for my son. He loves it!
Very competent. Do not 'over sell'. Prices are competitive. Helpful.
Thanks Mike! Running gear was purring like a kitten today after a new chain and some tweaking of the derailleur. 😊👍
Most helpful bike shop and staff in the area, even in the time of Coronavirus!
First of all, I appreciated the way in which your shop handled our personal safety regarding the virus issues. Secondly, I appreciated how you all determined who should work with me regarding my biking needs. Thirdly, I appreciated your listening to what my specific needs were and locating the appropriate products from a bike to the desired accessories that would help my riding experience be an enjoyable and safe one.
Warren Dale
Great location, knowledgeable staff, good products.
Customer service super!
Your staff is so friendly and helpful! You make customers feel like they’re part of your family.
The staff seems very knowledgeable and willing to help, which is 👍
Good service and reasonably priced
Service was excellent. You have wonderful employees!
They went over and above to fix my bike and do so in a timely manner. They are professionals who know their craft and bring it to the rest of us!
Top line products, friendly & knowledgeable staff
Competent, reliable, friendly, everything a recreational cyclist needs for feeling a sense of security in supporting your experience cycling.
Thanks Chain Reaction family!
The personal attention and good advice are the best.
They were very friendly, knowledgeable and made it fun
You guys are very friendly and helpful, I enjoy going to Chain Reaction, it's a nice atmosphere with good people, I have purchased six bikes and two frames at Chain Reaction over the years, not to mention plenty of accessories and apparel.Thanks for being my local Bike shop.
Lewis Hughes
Family owned and great attention to service.
Mike and his team are always "there" for you. They will always go the extra yard to help you in a jam.
Always great service
Very high quality service, very friendly staff. I feel that the people who work at Chain Reaction Bicycles really care about doing a good job, and care about my experience shopping there.
The customer service from Kevin
Excellent products and exceptional service.
The people are incredibly helpful, great customer service.
always a first rate experience dealing with anyone from Chain Reaction!
By not sending me questionaries when not asked