Customer Testimonials
Great bikes and accessories with very knowledgeable staff. Excellent selection of road, MTB and ebikes.
Excellent service
Good service and we'll informed staff.
Every thing
Friendly service. Knowledgable
Very helpful and knowledgeable staff.
Great customer service. Alex was super helpful and the product supplied is very high quality. Great and easy consumer experience
Excellent range of products, friendly and helpful staff.
Great service from Mike, informative, helpful and genuine with no pressure to buy which I find makes me want to spend my money there rather than somewhere else.
Attention to detail and knowledgeable support.
The service is excellent from Jack and the others.
Excellent service and attention
You are very knowledgable helpful and friendly. Thank you
Really friendly knowledgeable staff and a good selection of bikes and kit!
Knowledgeable and friendly staff
Friendly, helpful and local.
Amazing 1 on 1 conversation and hand over. Something the internet just cannot provide.
Really excellent customer service at Big Bear Bikes. Bobby served us and provided me with all the information I needed to make an informed decision on buying my ebike.
Extremely friendly and helpful staff.
Did not feel rushed , took time to explain my new e bike to me and offered on going excellent service.
Will definitely continue to buy cycling equipment there.
A professional knowledgeable and friendly company
Great team at the shop very helpful and freindly service.
Wide range of products available, great friendly customer service. Would highly recommend.
always helpful regardless how trivial the request might be.
Everything all good quality and great advice from the staff
Very helpful. Managed too sort me a very nice Trek Roscoe 7 and I'm over the moon with it can't wait too hit the trails. Anyone looking for a bike 100% go here
Range. Friendly.
Fantastic service and friendly staff unbelievable knowledgeable about products definitely the place to go.
Reliable and friendly.
Good knowledge staff, great service. Highly recommended

Great service, friendly advice, didn’t feel under pressure to buy, but I did.