Customer Testimonials
Enjoyed my first experience of big bear bikes. Staff very friendly and knowledgeable.
Good friendly and professional service and good knowledge of needs
Great bikes and great, helpful and friendly staff
Friendly and knowledgeable staff :)
Very friendly, relaxed, knowledgeable, Able to relate to my lack of knowledge and guide but never felt pressurised
Efficiency and great customer service! Delivered my bike to me in another city over lock down and in a matter of days.!
Very friendly, knowledgeable staff with lots of patience who are not trying to rush you into making decisions. Good to have the opportunity to test ride bikes for size and comfort.
Always read to g the extra mile!
Expertise, patience and communication. The staff are great.
From walking in to cycling out, the staff were
Friendly and helpful
Great services and felt welcome and safe
I recently had my bike serviced and was very pleased that it was able to be done in the same day at no extra cost. I felt the £50 fee was reasonable, and that I knew it was being checked by professional staff who would be thorough.
On collecting my bike the staff were friendly and helpful, explaining what had been done, all in a safe environment.
Having ridden my bike since, I can notice the difference in how it feels and appreciate the importance of having it serviced regularly.
Great friendly staff, and a good variety of products
I appreciate your technical support and friendly service
Top class service , been in twice now both times were brilliant , Great shop Great staff youve got a good Team
Name removed
Excellent customer service
Great products and plenty of stock ... Alex the salesman is full of knowledge and he goes the extra mile to make sure everything is correct for what I needed . Considering I never leave reviews the only reason I have this time is I want people to know how good big bear bikes are . Great stock ,brilliant staff whats not to like ?
Amazing staff, never had a bad experience at Big Bear Bikes. I’ve had several bike from them now and would recommend them to anyone
Service was fantastic, will recommend to everyone
Thank you so much
Great service and yet again very friendly.
Thanks Bobby
Very helpful staff up to date products discounts were applied on big purchase
Everything
Good and helpful
I wouldn’t go anywhere else
Very helpful assistant, quality product that I'm confident will do the job. Good guarantee
Alex was (again) very informative and helpful as usual.
Quality products and a good service back up
The staff are very informative and have a good knowledge of their bikes, set up, sizing and other equipment.
Good service from all keep it up
As always, good value and service.
Friendly, knowledgeable staff.
Easy friendly service had a perfect bike for my little girl
staff very friendly & helpful