Customer Testimonials
Brilliant customer service every single time
Friendly, knowledgeable staff and great products too
Efficient a d good comminication
Our full experience with Big Bear Bikes was amazing. From arriving through to collection the team were attentive and extremely helpful . They offered advice on bike options and what they’d recommend for the types of places we want to go. The whole process was easy and efficient and we had our new bikes in just over an week!
We would definitely recommend a visit to the team at Big Bear if you are looking for a new bike 🚲
Very friendly and helpful.
Excellent service. Knowledgable & helpful staff
Very friendly staff. Mike Richmond looked after us very well was very knowledgeable and made we got the bike we needed.
Good stock levels, patient service and advice, thank you.
The service and knowledge from the staff is 1st class. The shop is well stocked and at competitive prices.
Would highly recommend.
Quick and Excellent service
Big bear bikes is friendly helpful and efficient.
Good service.
Very friendly and attentive staff,vert helpful.
The bike is fabulous and Oliver with whom I dealt with was very helpful and nothing was too much trouble
When I visited Big Bear Bikes I got very good service and help in selecting the right bike for me. The sales staff was very knowledgeable and helpful even though the shop was busy, he spent time answering my questions. I got just as good help when I collected my bike. The staff seemed very professional and efficient. It is a shame it is so far from Leeds where I live, but worth the trip! Thank you!
Great people to deal with, so accommodating and will defiantly give them more of my business.
Thanks Alex & Mark.
Great communication, friendly knowledgeable staff , made the whole experience very pleasant.
Great advice and service when buying my ebike. Knowledgeable and helpful giving honest advice.
Great range of clothing (and bikes)
Great and helpful staff ⭐️⭐️⭐️⭐️⭐️
Good service throughout the sale & delivery. Bikes are great fun
Very helpful & friendly
high stock levels
Great shop with parking
Definitely worth a visit
Hi really appreciated the service from big bear bikes Mike was wonderful he phoned me back and help me order my bike over phone helped me get accessories I needed as I don’t drive to be able to see products . Then sorted out delivery for me after work and the delivery driver Dave was very good phoned me to confirm time . I have recommended the shop to colleagues at work 10 out of 10 for service
Jan
Variety and quality
Excellent service and very prompt with the assembly of my bike
Friendly and very helpful staff, made the process very easy
Appreciated the service ordering a product and email to say when its ready to collect.
Top Banter!
All ways helpful when I shop thank you
Excellent service above and beyond the norm
Very knowledgeable staff
Thanks Bobby !
Quality of the bike and excellent customer service