Customer Testimonials
Very helpful and friendly
Absolutely 10 out of 10! So friendly and helpful. I'm loving my X-caliber 7!
Fantastic range of Trek bikes. First class customer service from knowledgeable staff (from initial phone call through to in store service).
Work completed promptly and well by a knowledgeable and friendly staff member.
Prompt Service and Very Helpful in these strange times....
First class service through out my wait for my new trek.
Friendly staff. Always helpful. Decent prices
Excellent service as usual
Efficient service. Knowledgeable and helpful.
You had a bike in stock that no one else in the country seemed to have. The service from ordering to collection was knowledgeable, friendly and efficient. Thank you.
Friendly helpful service
Always a welcoming & helpful service
Staff very friendly. Bobby was very helpful to my husband and I.
Very helpful
A very good range of products and stock, and a wealth of friendly advice. I live 50+ miles from Pickering but it is always a pleasure to visit whenever I am in the area.
The dedicated car park makes visiting the shop faultless.
Friendly staff who are very knowledgeable about their products. They are very attentive to detail and take time to match the customer with the right product.
Always happy to help and give sound advice
very fast delivery fantastic price very helpful when needed help great selection
Genuinely a great service with knowledgeable and friendly people. Easily the best bike shop locally, couldn't be any happier!
Oli very helpful and quick to call back to confirm order and take payment
Excellent service and advice, friendly and expert team who put us at ease and explained everything really clearly as we were brand new to e bikes.
Love the friendly, knowledgeable helpful staff
Friendly staff committed to customer's
Excellent service and very knowledgable. Loved the bike enthusiasm.
Good quality products. Excellent customer service.
Great range of products with friendly and knowledgeable service.
Great quality products , non pushy sales but he knew his subject matter. Impressed with service
Very friendly and helpful. Don’t rip you off and will not hesitate to help out. After buying 4 bikes in 2021 I will be getting another order in soon for a winter bike.
Amazing quality, amazing products and amazing staff only started working there and I already feel part of the team, I definitely recommend going if you have any problems with you're bikes or if you want to buy a new bike and parts and essentials big bear bikes is the place🤘🏻
Great service as normal Thanks