Customer Testimonials

Very friendly staff. Mike Richmond looked after us very well was very knowledgeable and made we got the bike we needed.

Good stock levels, patient service and advice, thank you.

The service and knowledge from the staff is 1st class. The shop is well stocked and at competitive prices.

Would highly recommend.

Quick and Excellent service

Big bear bikes is friendly helpful and efficient.

Good service.

Very friendly and attentive staff,vert helpful.

The bike is fabulous and Oliver with whom I dealt with was very helpful and nothing was too much trouble

When I visited Big Bear Bikes I got very good service and help in selecting the right bike for me. The sales staff was very knowledgeable and helpful even though the shop was busy, he spent time answering my questions. I got just as good help when I collected my bike. The staff seemed very professional and efficient. It is a shame it is so far from Leeds where I live, but worth the trip! Thank you!

Great people to deal with, so accommodating and will defiantly give them more of my business.

Thanks Alex & Mark.

Great communication, friendly knowledgeable staff , made the whole experience very pleasant.

Great advice and service when buying my ebike. Knowledgeable and helpful giving honest advice.

Great range of clothing (and bikes)
Great and helpful staff ⭐️⭐️⭐️⭐️⭐️

Good service throughout the sale & delivery. Bikes are great fun

Very helpful & friendly
high stock levels
Great shop with parking
Definitely worth a visit

Hi really appreciated the service from big bear bikes Mike was wonderful he phoned me back and help me order my bike over phone helped me get accessories I needed as I don’t drive to be able to see products . Then sorted out delivery for me after work and the delivery driver Dave was very good phoned me to confirm time . I have recommended the shop to colleagues at work 10 out of 10 for service
Jan

Variety and quality

Excellent service and very prompt with the assembly of my bike

Friendly and very helpful staff, made the process very easy

Appreciated the service ordering a product and email to say when its ready to collect.

Top Banter!

All ways helpful when I shop thank you

Excellent service above and beyond the norm
Very knowledgeable staff

Thanks Bobby !

All the staff are so friendly

Friendly helpful staff selling quality products

Very knowledgeable staff

The service is great and the team are really helpful at both branches. We have now bought three bikes from Big Bear Bikes since April this year, which says it all really.

Fitting for our child. Just the right bike & size that will last !

Good range of products.
Good website.
Helpful friendly staff.
Easy parking & access to the shop.

Good and helpful staff