Customer Testimonials
Quality products. Exceptional customer service and just lovely staff.
Good quality products, staff very helpful,good fast service.
Friendly and helpful staff.
BBB always provide a fast, friendly and efficient service and go out of their way to be helpful
good choice of products, knowledgable staff (& not pushy for sales!).
Excellent service, staff very knowledgeable about their products
ease of use. friendly staff
Excellent service,very friendly and professional staff,woul not hesitate to recommend.
Excellent knowledge of your bike range, combined with a customer friendly approach by Oliver. We never felt once that we were been pressured or fobbed off and that Oliver was always focused on our needs in a bike.
Friendly, knowledge staff
Great range of products
A large selection of bikes to choose from and friendly knowledgeable staff to help you find the most suitable bike. Large car park at the rear allowing you to try the bike out before making a choice.
Availability of products(helmets) with helpfull and knowledgeable staff. The helmet I bought was in the sale too!
Good products and most important of all is the after sales service which is second to none. Brilliant.
Top quality bikes and accessories with a service to match. Wouldn’t go anywhere else, the staff are really friendly and helpful.
The bike was what I was looking for. The staff were very helpful and knowledgeable
You had the bike I wanted in stock.
Oliver was helpful in choosing the right frame size for me.
Great service - good range of stock - quality products. Castelli a good addition. Great people
I would suggest an additional wheel range to Bontrager.
Knowledgeable,enthusiastic and listened
Very helpful and very pleased with my new bike
Enthusiastic service and good range of bikes in stock and on display.
Excellent customer service. Very helpful knowledgeable staff
Helpful, everything to hand
Everything big bear is the only place to be for anything to do with your bike!
General good availability, friendly service
Knowledgeable and attentive staff
Great range of products to look at and try out. Alex was very helpful and advised when asked. Had a good product knowledge all this made me confident I could make the right purchase and I’m very happy with it
Very attentive staff with a high level of knowledge Great prices and super- efficient service also an extremely well stocked shop! What's not to like like!? ..GREAT BIKE SHOP!
Woe was done quickly. Staff are really friendly and helpil
Great service from all the team. All have great knowledge of the bikes they have for sale and are happy to answer any questions. Shout out to Alex for sorting me out with a great deal on the Remedy 9.8 I have purchased. Couldn't be happier with the bike! Thanks guys, much appreciated!
very satisfied with both. Great bikes and service.