Customer Testimonials
General good availability, friendly service
Knowledgeable and attentive staff
Great range of products to look at and try out. Alex was very helpful and advised when asked. Had a good product knowledge all this made me confident I could make the right purchase and I’m very happy with it
Very attentive staff with a high level of knowledge Great prices and super- efficient service also an extremely well stocked shop! What's not to like like!? ..GREAT BIKE SHOP!
Woe was done quickly. Staff are really friendly and helpil
Great service from all the team. All have great knowledge of the bikes they have for sale and are happy to answer any questions. Shout out to Alex for sorting me out with a great deal on the Remedy 9.8 I have purchased. Couldn't be happier with the bike! Thanks guys, much appreciated!
Staff very helpful and informative
Awesome shop, awesome staff!
great friendly service with knowledgeable staff.
Very friendly staff that are extremely knowledgeable about the products they sell. A good range of bikes and accessories always available. Well done guys!
lovely, helpful, and friendly staff. I will certainly be returning. Thank you
Top Banter from the workshop!
Friendly staff, great selection of stock
Great team and always a great service from Alex 👌
We didn’t have a clue what we were looking for. Our little granddaughter was struggling to ride her first bike. Was advised to look for a second hand balance bike which we did and she has never looked back. We took her to the shop and she was measured for a frog bike and we picked it up yesterday. We made 5 visits in total, no pressure whatsoever, brilliant very knowledgeable staff. A pleasure to do business with them. Highly recommend this shop. Nothing is to much trouble.
Friendly, helpful staff. Good selection of products.
Knowledgeable, curious and work completed quickly.
Everyone is always ready to help and very knowledgable. Loads of options in store for every biking need!
You serviced my ebike and did a great job replacing the cassette and getting the gears working perfectly. You took the time to.call me regarding concerns I raised about delivery of my new ebike. The team is friendly and helpful. Thanks
I came to your store in Pickering as a result of a visit to Darby forest where I had taken my disabled boy to try an electric bike as he has problems with his legs hopefully for him to continue riding ( The service I received there from Dave was fantastic not only did he fit us in on a morning session which we weren’t supposed to but he also got other members of staff to look after us while he was on holiday in Skegness ) Thank you Dave and to the shop yesterday was exactly the same with the service from Bobby B spent time explaining the ins/ outs of cycle helmets as a result we purchased the right helmet for my lad
Thank you Bobby B
Fantastic service from fantastic staff
I will definitely be back
You all have a wonderful Christmas both at the shop and at Daley forest
Many Thanks
Mr Andrew Price
First class business from the onset.
No pushy sale and listened to our requirements.
Ended up purchasing 2 x Roscoe 8.
Special thanks to Bobby.
Friendly staff, quality service.
Top quality service from a top quality shop..
Went into the shop with an idea of what we required. Given all the relevant information by Mike, given instruction and test rides. No pressure into buying but left with two new e-bikes. The Raleigh Motus is outstanding, looking forward to lots of use in UK and Europe.
Very friendly and great customer service, kept in the loop with regards with regards bike availability. Highly recommend.
Best regards First name removed
The support and advice we got when choosing a e bike in store
Great service, great products, pity it's not nearer to us.
Great friendly service : )
Great advice about buying my sons first mountain bike and Alex was super friendly too

Everything big bear is the only place to be for anything to do with your bike!