Customer Testimonials
Always a good selection of all types of cycles. After sales service is second to none. Brilliant.
The service I received on my visit to the shop in Pickering was excellent. The gentleman who assisted me was superb.
Note
The answer to the previous question is badly worded. My actual answer is 0/10 as I have no fa.ily or friends I would recommend.
Well organised. Very knowledgable. Enjoying purchase.
Nice staff who are friendly and know what they are talking about (Product Knowledge) Always happy to help.
Special praise to Mike & Alex in sales who are a cracking sales team...
Very professional and friendly staff, especially Mike Richmond he really looked after us whilst my wife was purchasing a new bike. We will recommend people to come and visit you when they are ready to change their cycles.
Janice and Stuart Hadrick
Good range and knowledgeable staff
Service was superb, called to check availability of an item and the guy was great, went and physically checked and put it to one side whilst I ordered online, arrived 2 days later. Thanks so much.
Friendly service. Everything well explained. Did not feel rushed.
Great repair done on my bike.
I had a very good experience at Big Bear Bikes very welcoming and informative from the staff that I spoke to over two visits with a special thank you too Alex who sold me my bike. regards First name removed.
I had a worn out rear wheel, rebuilt with a new hub, great job.
Really friendly & helpful staff, & a decent price too.
Great showroom, super products, knowledgable and friendly staff
Professional service, with helpfulness and courtesy, great stock levels, great choice, and good parking overall, a very enjoyable experience
Service was excellent and very accommodating as normal. Great range of bikes and accessories, we will be back soon.
I appreciated the range of bikes that you had to offer me and Mike R was a consumate professional. Not too pushy, very knowledgeable and re-assuring. Thanks
Highly personal service geared towards my specific needs with only a cheeky look at the next level up to gauge my reaction and possible interest. Initial telephone contact helped to specify my needs.
Great service
Very helpful and easy to deal with, never felt under any pressure to buy.
Very knowledgable staff.
Helpful and knowledgeable
Friendly staff, wide selection of products and located near to Dalby
Excellent service from all the staff and very helpful with everything i asked
Knowledgeable service.
Knowledgeable, extremely helpful and friendly staff
Always good service many thanks!
Cool site
We had excellent, helpful and cheerful service from Big Bear Bikes. We would absolutely recommend them.
Great service great people and the can do attitude from everyone.
I needed to order a small spare part from Shimano and Big Bear were very efficient in getting the item into their store and in texting and emailing me to tell me it had arrived. Good service.
Fully committed to provide a service
Local, knowledgeable, helpful
Well stocked
What’s not to like