Customer Testimonials
Friendly and very helpful
Excellent service, very knowledgeable, very quick and all done with a smile. Thank you
Good service and very helpful
Helpful and with a good knowledge of the bikes and accessories for sale and the mechanics certainly know their way round a bike
Brought bike in for new tyre and despite being busy it was done really quickly… really appreciated that as I was biking back
Thanks Big Bear
Friendly, passionate staff.
Large range of e-bikes & friendly knowledgeable staff.
Good service, friendly and helpful staff
Excellent service good prices
Amazing staff
Good friendly and professional service from all the guys at Big Bear. Highly recommend.
Just excellent service from start to finish from Alex knowing exactly what l wanted before l even knew to Oliver excellent service when l went to collect my bike nothing is to much trouble best local bike shop around
I liked the fact I could test ride two bikes side by side with an informative bike sales guy.
Excellent tuition on how the ebike worked.
The bike was ready before the date initially given
Your staff was very helpful
Very well laid out products in shop and friendly helpful staff.
Everything
Friendly and helpful staff (Mike)
Staff very knowledgeable and happy to help.
Quality and service
Very good service, defiantly be back.
Alex was very knowledgeable and helpful when it came to choosing the right bikes. My partner and I rode them in the car park and all our questions were answered. I highly recommend Big Bear Bikes - and we are both very pleased with our choices .Ted
Big choice of bikes to suit all abilities, excellent staff knowledge, brilllant service in all departments. Bought 3 bikes from here and get them serviced here too, would recommend them to everyone.
I bought the Trek Emonda road bike recently and it’s brilliant.The service was excellent and Oliver was really helpful offering me good advice on the Trek range .Really pleased I bought from big bear bikes
Very informative about all aspects of the bikes they sell
Great, friendly service. Bike shop snobbery can be off putting but my experience with you guys was a pleasure
Excellent service, opportunity to test ride the bikes and knowledgable staff to talk through all the different options. Absolutely first class service and will definitely be back.
So far the hand-delivered bike was awesome. Nothing in a box with Big Bear!!👍
Alastair was very helpful and knowledgeable
The guys in the workshop are always really helpful and get jobs done quickly and to a really high standard.
I thoroughly enjoyed spending my hard earned cash in Big Bear purchasing a Trek Rail 7 under the guidance of Oliver, he was very personable and has excellent product knowledge. I’ll be back…..! Not a threat.