based on 3052 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Top notch customer and repair service.
Prompt and thoughtful assistance. thank you!
Great service, and very friendly and knowledgeable staff.
The service was polite and kind. I am very happy with it.
Great job fixing my bike. Now I’m back in the road!!!
Quick, trustworthy
Super good and prompt service all around!
Great, friendly, fast service. Affordable prices. Knowledgeable staff.
everything was upbeat and supportive
friendly staff, informative website, good amount of stock.
My favorite bike shop in Brooklyn for over 25 years now
Helpful and prompt service
Great service and friendly staff
Friendly neighborhood vibe & technically knowledge
Job well done
Super friendly and knowledgeable
5th Ave shop has vibe
Mike and Sr. Peace helped me with new drive train.
Thanks BikeHab. Ken from Fort Greene, Brooklyn
Very communicative and helpful in explaining the services
Needing to pay separate labor cost was a little too much.
I changed the chain for $28
and paid labor for $20
and still needed to pay a separate labor cost for tightening some bolt on my bike.
It'd been more considerate if the labor was based on time or reduced when things are multiplied.
Incredible service. Bought my last bike here. Their policy is that I can forever go in to get any adjustments I need on it. Went in to buy a lock. Taylor took the time to install it in a specific way that I needed (too complicated to explain). I’m floored by the personal service.
These guys have had my back for over a decade. We need them for a decade more.
Always very happy with the consistent level of service, care and attention to detail.
Super friendly staff and knowledgable, speedy mechanics. Overall, an unpretentious environment - a neighborhood gem for all cyclists!
The guy working was super helpful and took time to walk me through seat options. I didn't feel like he was rushing me.
knowledgeable, friendly staff
Great service and I very friendly vibe.
Everyone was eager to help me and very friendly, it was a wonderful experience
Love this place! Everyone is so generous and helpful.
I would not go anywhere else
Friendly, emphasized safety and really cared about my daughter's helmet, and we found a great bike for her
Great folks, fast service, welcoming
So easy. I had a quick fix for my sons bike and couldn’t have been easier with guidance on managing the Woom bike stages.