based on 3052 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Helpful friendly
Very knowledgeable and nice
Friendliness and good work of your staff
This store in its various locations has always been helpful, friendly, and active on local cycling issues.
Great service!
Service at this location was above and beyond. Will definitely be coming back and recommending to friends and family! Thank you so much !
Tim Lee is the best.
Quick. Easy. And service was great.
Great job! Fast service, super convenient, staff is the highlight of the store.
I am an amateur biker who needed a bike that would be gentle on my bad back and bad forearms, and Brian took me totally seriously and was kind and thoughtful and attentive and smart. And sold me a really great bike! I went to another local bike store and they gestured to 30 different hybrids and said, "Yeah, any of these should work." Me and my cash walked straight over to Bicycle Habitat!
It was nice you were able to fix my E bike thank you.
Helpful service, great bike mechanics.
I was there to get my tired fixed, and I appreciated help getting my handlebars and shifters adjusted as well! The extra help was great. I have told friends to come to this shop.
Friendly and knowledgeable service. They are always happy to service my very antique bicycle.
The store is a little pricey, but the staff is very good and the products sold are great quality.
It’s really awful to stand on line for an hour in the heat, or
Cold, to wait for someone to bring you something outside to look at and then wait another 20 minutes for them to go try and get something else. Why not just check vaccine status?? All the bars and restaurants are open. I spent a thousand dollars (no joke an actual thousand dollars) on a bike and some gear an they couldn’t bring the bike out or let me go in to look at it. They basically said, so do you want it or not? I try to buy local, but what is the difference between that and Amazon? I guess I’m happy I got to spend my money at a local shop? but really it was an awful experience and I tell everyone it sucked.
Friendly and helpful staff a Bicycle Habitat help you get the most out of your bike.
Great service. Love the walk-in possibility and quick turnaround!
Quick to reply. Fair prices (though this time I thought it a bit steep).
Solid staff at all locations.
I've always gotten great service
Friendly, speedy, and dependable neighborhood shop. Thank you for having pumps out for us!
Great shop, Brian N was super friendly, knowledgeable and helpful, and got me the perfect replacement for my old bike. I should say that the derailer wasn't fully tightened when I purchased the bike, and there was some slippage on my first ride that cause the chain to fall off, so there were a few hiccups on the first day - but overall everything was great!
Great, expert, and personable shop. 👍🏻👍🏻
The workers are very nice and I didn’t feel pressured to buy anything I didn’t need. I was also educated a lot.
Your customer service is terrific and you mechanics are professional.
Best bike shop in the city.
Way too expensive crazy estimate for repairs.
Friendly service
Feels like a local-based neighborhood store
I was able to get help very quickly and the representative that helped me gave me a lot of information about what I was looking for