based on 4939 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So friendly and knowledgeable, they don’t try to upsell you on things you don’t need and they do a great thorough job on tuneups and repairs. The bike I bought there has lasted years and thousands of miles and it’s in great shape thanks to them!
The products are great but what truly stands out is your service, pre and post sale.
Congratulations to the team.
Excellent recommendation for a new gravel tire and timely service. My bike was ready to the next day and I’m loving the new tires!
I had been thinking about buying a bike of my own for about 6 months. What sealed the deal for me is how knowledgeable and helpful everyone was. The bike they helped me pick has really changed my life already—my boyfriend and I rode to Staten Island and back (upper manhattan) and i've been commuting to and from work without any issues!
Excellent customer service!
Had a good selection of used bikes.
Nikolas was very patient and helpful to all of my daughter’s needs and requests. Couldn’t have asked for a better salesman.
We picked up a bike we ordered online. The staff members at the store were pleasant, helpful and efficient.
Y’all made it so easy! Thank you for the quick and friendly service
Professional service.
Great service. Flexible. Attentive.
I was super psyched to hear about Globe bikes/ I came in yesterday and could’ve stayed hours if it weren’t so busy.
Thanks for providing great products and offering a great service.
Very focused, caring and knowledgeable
Service was great - they changed my chain and cassette on the spot and were very knowledgeable!
I like the variety and quality of products offered + the helpful/friendly staff!!
Mechanics are very skilled and always ready to implement a fix on the spot!
The staff was amazing. Mike was a great help.
Super helpful people. Quality products and service
knowledgeable and friendly staff
I can not sing your praises enough!!! You were astonishing kind, thorough and FAST!!! 👏🏽👏🏻👏🏿
Awesome friendly service.
Knowledgeable staff. Good service I've. FIr prices.
This is the most staffed bike shop I've ever seen and everyone was friendly and ready to help. Incredible.
Very responsive staff, very competent and fast service, and very good prices. Specifically at the Park Slope location I frequent; just a great all-around place.
Awesome people who get what a beginner like me needs! Super supportive and helpful and never pushy.☺️
I have always found Bike Habitat to be responsive to my needs and patterns as a bike rider. They truly want me to GET ON MY BIKE - and make that possible through their careful and thorough bike maintenance. Including just-in-time fixes when I need them! Thank you Bike Habitat for being my "bike backup" for so many years...
Nice folks
Excellent service always. I've never felt over-sold, mansplained or spoken down to at any Bicycle Habitat location, and especially as a female who's relatively new to the cycling community, this has been a really important factor in feeling comfortable + trusting my mechanics. I've purchased 6 bikes in 2 years (whoops), and each purchase gets more significant/diverse. I go to Bicycle Habitat first, always. The mechanics always explain what's up, offer me options + help me feel confident that whatever needs to happen is the right choice for my preferences, riding style + budget. Thank you!
The customer service is always incredible here. I have been to many bike shops in many towns/cities. Most make many people, especially women, feel excluded, have intimidating environments, or worse, take advantage of those with less knowledge to charge more for unnecessary repairs. This bike shop and its employees have only ever been extraordinarily kind, welcoming, knowledgeable, and helpful. In fact, they've fixed a few small things on my bike free of charge, which is why I always bring my bike there and defer to them on what's best. This is across every staff member I've encountered from the mechanics to the other workers. I can't say enough good things about my experience here and I will continue to be a customer due thanks to their expertise, generosity, trustworthiness, and an overall great experience.
The neighborhood vibe and great services you offer.