based on 4608 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
FAST courteous service. Had my bike shipped and there the same week! I was kept updated on shipping details and was delighted with the service.
Staff was very helpful, engaged and provided good followup.
The staff advice
Kind & knowledgeable people, quick service
Professional staff
I love both Bicycle Habitat locations. The employees are very knowledgeable and have fixed up my bike many times since I’ve been in Brooklyn. I’m always impressed with the breadth of expertise the employees have and I will continue coming back as long as I’m biking in the city. Couldn’t imagine Brooklyn without them!
Always reliable, friendly and efficient.
Victor and mike, cien por ciento chingones, los dos
always somebody to help with any question. Good costumer servics
Friendly and accommodating staff
Thank you so much for fixing my bike so quickly, great customer service, highly recommend it!
The experts at the shop are so helpful and I don’t feel like I’m being upsold
Great customer service and follow-up. We had multiple conversations about cargo bikes before I finally chose and purchased my yuba. The staff was knowledgeable, approachable and extremely helpful.
Bicycle Habitat went above and beyond my expectations!
Knowledgeable service staff helping to make the right purchasing decisions.
Great swift service for my bike
Fantastic and honest.
Very knowledgeable and friendly staff
You only had two models of tail light, one extremely expensive, the second one somewhat overpriced and not what I was looking for.
Have someone greet customers when they enter. Myself and others were standing around wondering how to get help.
fave bike shop in brooklyn
great quality service and speed
Great consulting from Izzy and others, thanks very much.
Great service and prices. Everyone was really nice.
The folks at Bicycle Habitat are as knowledgeable as they are personable, both in high amounts.
Very knowledgeable, warm & patient staff! They will do all they can to get you on the perfect bike for you!
Excellent service! Brian. Libby, Sam and others
Great customer service!
Amazing customer service!
You take the time with customers and have lots of stuff in stock.