based on 1550 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service is very good.
Great service and people
Customer service. Family owned bike shop feel.
Took almost a month to do general maintenance to our 2 bikes. Had to rearrange our trip to Florida because it took so long
Like the products. Bring your wallet.
Always a pleasure to work with. Fast-- Efficient - Affordable- Friendly!!
professional, courteous, to the point on your estimates which are broken down to the part degree
Thank You
Ben is my go to guy for all my cycling needs!
Great service, very friendly and helpful. Have used them many times in the past and will continue to do so.
Great customer service and a fantastic community partner!
Great people to work with
Great customer service. Nichelle was very easy to work with on purchasing and setting up the bike. Definitely will use Bicycle Cove again.
I have a friend who works here. Also its close
More bikes in stock
I can always count on you to take care of my needs.
Chris and his team awesome and very helpful. I also like that they often got bikes on clearance
Friendly and helpful staff with quick turnaround on repairs. I’m happy to continue supporting this wonderful local business.
Very helpful and friendly!
Mike and Ben spent a lot of time pointing out the important details of the bikes we looked at and made sure we picked the right one for me.
Bicycle Cove provides a wide selection of Trek bicycles and accessories, along with expert repair services. I appreciate the friendly and knowledgeable staff who always provide exceptional service and support. They always exceed my expectations!
Very informative and no pressure.
The serve work was completed as requested and the bike was ready before the promised time.
Great product and Michelle was outstanding in helping me pick a bike.
Timely and professional
The technicians were the perfect combination of professionalism, competence and friendliness.
Excellent service. Friendly employees. Fair prices.
Great customer service, selection of products in stock, convenient location.
The sales people were great and very knowledgeable! Got me an a great bike and honored a 10% discount. Great store will definitely be coming back for anything I need!
Everything we need in one location: hydration products and bicycle maintenance. And possibly new bicycles one day. Friendly professional service every time.
I’m just getting back into bicycling after 45 years. these bikes have come a long way since then I feel like the quality of these trek bicycles is top-notch. as far as customer service goes, it was top-notch too. Mike was very helpful. He took his time. Told me everything about the bike. Let me test ride it and then set it up to fit me. I would highly recommend bicycle Cove to anybody looking for a top-notch bicycle and great customer service thank you very much.