DOTS - Australia

Customer Testimonials

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.L. Trek Bicycle Myaree
What do you like about our products and services?

The team in store were very knowledgeable and helpful

Report a concern   April 13, 2026 — Rated 10 out of 10 by G.D. Trek Bicycle Richmond
What do you like about our products and services?

Staff excellent!

Report a concern   April 13, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle Joondalup
What do you like about our products and services?

Dealing with the manager Matt , and Tom , both great people and knew their products and friendly , real people, great to deal with..

Report a concern   April 13, 2026 — Rated 10 out of 10 by S.H. Trek Bicycle Sydney
What do you like about our products and services?

Nate was fantastic.
From the moment I was greeted I knew I was in safe hands. Questions answered honestly and truthfully to guide me through the process and went the extra mile to make sure I was comfortable with my decision.
Couldn’t have asked for a better experience.

Report a concern   April 13, 2026 — Rated 10 out of 10 by N.N. Trek Bicycle Sydney
What do you like about our products and services?

Knowledgeable people in the shop

Report a concern   April 13, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Fyshwick
What do you like about our products and services?

Work done as planned quick and reliable.

Report a concern   April 13, 2026 — Rated 10 out of 10 by R.W. Trek Bicycle Osborne Park
What do you like about our products and services?

Helpful, friendly and knowledgeable service

Report a concern   April 13, 2026 — Rated 10 out of 10 by G.S. Trek Bicycle Essendon
What do you like about our products and services?

Excellent service and very helpful young lady in sales

Report a concern   April 13, 2026 — Rated 10 out of 10 by I.R. Trek Bicycle North Lakes
What do you like about our products and services?

Good range of bikes and accessories. Every question answered and complimentary bike service after purchase.

Report a concern   April 13, 2026 — Rated 10 out of 10 by C.M. Trek Bicycle Turramurra
What do you like about our products and services?

Very friendly and professional service

Report a concern   April 13, 2026 — Rated 10 out of 10 by P.H. Trek Bicycle Phillip
What do you like about our products and services?

Greeted as soon as you walk through the door by a friendly & knowledgeable staff member. Every bike option was thoroughly explained. A very pleasant experience & left with a great quality mountain bike.

Report a concern   April 13, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Warrawong
What do you like about our products and services?

Friendly service . Always has what you need in stock . Rarely need to order in . Skilled mechanics you can trust

Report a concern   April 13, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Phillip
What do you like about our products and services?

Professional and accurate and friendly advice and service.

Report a concern   April 13, 2026 — Rated 10 out of 10 by G.B. Trek Bicycle Myaree
What do you like about our products and services?

Great quality, design at a fair price

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Carnegie
What do you like about our products and services?

Excellent service, very helpful.

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.A.S. Trek Bicycle Ipswich
What do you like about our products and services?

Great service. Very professional and knowledgeable.

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Pakenham
What do you like about our products and services?

Very personal and helpful service and high quality products

Report a concern   April 12, 2026 — Rated 10 out of 10 by V.A. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

The sale rep has explained and ensured that we are left happy with the purchase

Report a concern   April 12, 2026 — Rated 10 out of 10 by Manuel Lopez Trek Bicycle Woolloongabba
What do you like about our products and services?

Professional and friendly staff members :)

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.B. Trek Bicycle Penrith
What do you like about our products and services?

great prompt service and consistently reliable good quality bikes that are safe for kids.

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.O. Trek Bicycle Penrith
What do you like about our products and services?

Great friendly Service provided as always by James. Thank you!

Report a concern   April 12, 2026 — Rated 10 out of 10 by K.M. Trek Bicycle North Lakes
What do you like about our products and services?

I was able to replace 2 tyres and tubes quickly as there was stock and they were affordable.

Report a concern   April 12, 2026 — Rated 10 out of 10 by H.B. Trek Bicycle Maribyrnong
What do you like about our products and services?

Good service

Report a concern   April 12, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Claremont
What do you like about our products and services?

Fast friendly knowledgeable service! What more could you want?

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.D. Trek Bicycle Brunswick East
What do you like about our products and services?

you guys are the goat, always super helpful regardless of the issue 11/10 customer service

Report a concern   April 12, 2026 — Rated 10 out of 10 by Emily Glennie Trek Bicycle Hoppers Crossing
What do you like about our products and services?

We had a great experience at Trek Bicycle Hoppers Crossing. The sales guy named King was amazing—friendly, knowledgeable, and really helpful. He took the time to help my son Ty find the perfect bike and made sure it was the right fit. Ty left feeling so excited. Nothing was too much trouble, and the service was fantastic. Highly recommend!

Report a concern   April 12, 2026 — Rated 10 out of 10 by F.J. Trek Bicycle Melbourne
What do you like about our products and services?

The service from staff was excellent

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.P. Trek Bicycle Phillip
What do you like about our products and services?

Great customer service

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Camberwell
What do you like about our products and services?

Suresh and Bill were very helpful and informative about my bike service. They had a delay in getting it done in the Friday and called, being very apologetic and undertook to make sure the bike was fully done for Saturday pick up. Suresh also advised the price upfront so there were no surprises. The bike was said to be like new (7 years old) when I picked it up. When I rode it out of there it definitely was like a new bike, very smooth, and got some good tips from Bill on using the gears properly and pumping up the tyres.

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.H. Trek Bicycle Carnegie
What do you like about our products and services?

Always helpful, fast and friendly service. The very reason I keep coming back.


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