Customer Testimonials
Very helpful and customer service oriented.
Todd was excellent. Absolutely went over and above.
What’s not to like? Trek, especially here in Greenville SC, solidly stands behind all of their products. Always, quick to look at our rides, take the time to diagnose our issues and fixes them as timely as possible. Needed a part ordered for mine and I ride daily. They had me finished as soon as the part was in. Always, without fail, polite & professional,& courteous. Never treat me like an “old woman”.
The bike tuneup was great. Skyler kept me updated on the progress. The bike runs great and as good as new now!
Knowledgeable and experienced people
Service was amazing
Bike tune-up completed within the stated time frame.
Helpful bike fit and advice.
Bike working very well.
Knowledgeable and expert service! Everyone at the shop was friendly and made me feel comfortable.
Expert. Personable. Friendly.
Service is amazing. They work on my mt. and road bikes and always keep me in the loop about everything.
Quality bike-related gear
They helped me find exactly what I needed within my budget. Excellent experience! Love my new bike.
They offer great service and did a fantastic job fixing my bike.
Justin and the team were incredibly attentive and supportive of the work I needed to have done on my bike. Knowing that I was in town for a limited amount of time, they managed to complete the repairs and maintenance needed the same day. They called, sent a text message, and an email when the bike was ready to be picked up. When I arrive back at the store, Justin and another associate greeted me promptly. I will definitely be going back.
My wife bought a bike for me from Atlanta Cycling in the fall of 2023. I love it, and I always get great service when I go in for gear or maintenance.
I was helped and we found the bike my daughter needed.
Stephen is the man!!!
Nice guys who don’t treat women like dumb
Service was good. People were friendly
Great customer service
He product and the service is great.
Great service on bike with a reasonable price . Thanks
Genuine customer care
Knowledgeable sales folks and great variety of products.
Good service
Service is great, staff is very knowledgeable...
Atlanta Cycling Roswell has a great team of people from sales to service all top notch.
Always have what I need. If not they get it ordered and in no time at all it is here. Service is fantastic. Kevin is my trusted mechanic for all things bike related. John and Mike are super knowledgeable and helpful far beyond just bike stuff. I willingly drive across town to go to the Trek store.
Extremely friendly and helpful staff. Bike technician took the time to explain the issue I encountered with my bike and how to prevent it from happening in the future. He went above and beyond. Can’t recommend Trek enough if you’re looking for a new bike or need your current bike tuned/repaired.
Excellent customer service and attention to detail!