Customer Testimonials
They spent a lot of time with me setting up my bike, adding purchased accessories, and showing me how to adjust the bike to my specific riding needs.
Very friendly and knowledgeable. Went above and beyond to transfer a bike that I wanted from a sister store in another state
good service
Exceptional customer service
Quality service after sale. Prompt, thorough and personable care given to the customer.
My wife and I went into the shop to look at purchasing a pair of road bikes. Matt helped us sort out which style bikes would best suit our needs. Most importantly, he only showed us bikes that were within our budget - no hard sales. Atlanta Cycle has all of the necessary gear and accessories to get you on the road or trail!
You guys are great! Love the friendly service! Thank you for helping me get my son’s wheel replaced quickly and efficiently. We got to ride the next day and had a blast! Greatly appreciated.
I recently visited Trek Store Greenville and had an amazing experience! The staff were incredibly welcoming, knowledgeable, and patient, helping me find the perfect bike from their wide selection of high-quality brands. Their customer service truly stands out—they answered all my questions and even let me take a test ride.
Whether you're new to biking or a seasoned pro, Trek Store Greenville has everything you need. Highly recommend them—five stars!
Very nice staff
Staff was polite and understood my problem as I explained it. Repair was made in short amount of time and explained. Products in store were neatly displayed.
Stephen the bike mechanic is hands down the BEST in chattanooga. I've been in the bike riding game for 20 years road cycling mainly and some mountain biking. The Trek store at Stephen are Top quality, tour de france bike mechanic level. The store is a little high dollar but you get what you pay for. High quality my friends, every time. Stephen needs a raise.
The service guys are easy to talk to and know their stuff. They don’t try to upsell you. They give their recommendations and listen.
Aaron did a great job before and after the sale. Everyone in the shop was knowledgable about the the different bikes and equipment.
Great experience!!
Great service w knowledgeable staff!
Friendly and helpful
Jessica was extremely patient and helpful with my wife picking out a new bike. She is very knowledgeable of all the Trek brands. Atlanta Cycling is my go to place for bikes.
Great staff, very friendly and knowledgeable and they don’t pressure you in to buying the most expensive products.
The staff is friendly and very helpful. Not pushy at all.
Outstanding service on my bike. Had everything tuned and adjusted, new tires, cables, and pedals, bike cleaned. Wonderful customer service. My Trek bike is 17 years old and looks and rides like it’s new. I highly recommend the Trek shop.
I was at the store with one part of the breaks of my TREK bike that was not working properly. They suggest having my bike at the store for evaluation. After 1 day they schedule a maintenance, they changed the part with no cost - on warranty, and everything is working 100%
TREK bikes and Greenville store are the best.
:)
I love my bike. It is easy to handle and transport, and it's fast. The staff at Trek are friendly, knowledgeable, and a breeze to deal with.
As always, I am very much appreciative of the Atlanta Cycling, Ansley entire professional,
knowledgeable and friendly, attentive staff. They truly are of “another level” when it comes to superior, personalized customer care.
Excellent quality and knowledgeable service staff.
Excellent service!
Very professional team.
Jake in the service department
The excellent service from Richard Wagoner on the purchase of a new bike for my grandson.
Great customer service, great products, excellent responsiveness
Always very professional and knowledgeable. The staff are very engaging and pleasant.