Customer Testimonials
Style of products and friendly service
Great service
Honest folks
Great product
We went down for the Ironman recently. Start to finish we had a great experience with Trek. The whole team was great and all work done well and on time as promised.
I want to acknowledge Stephen Shaw. He is an absolute legend. Every communication was effortless. He was always upbeat, never stressed and just made us feel welcome and that we were in capable hands.
I worked in retail most of my life and I've rarely seen someone as good at their job and such a great ambassador of a Brand...Trek should be proud!
Many thanks, all the way from Canada!
Staff were very knowledgeable and helpful. It was a very pleasure buying experience
Great and quick service!
I love my new bike and the staff were super nice and helpful
I satisfied their quick and nice service.
The amount of cycling experts and customer service people you have on staff is impressive.
Attentive sales support - I came in 3 different times with 3 different people and had good service each time. Part of the reason I chose Trek.
Robert was great to deal with. He had everything ready with my new bike when I arrived and was extremely helpful.
Always top notch service. Every visit every time without exception.
Personable plus Knowledgable
Selection and friendly employees
The variety in what I needed and the very helpful girl that checked me out
Very prompt and reliable service . I would definitely give them 10.
Keep the good work going.
Great staff, great service, very pleasant experience.
Came in late in the day for a last minute chain change. Your people are awesome.
Amazing service. Stephen is awesome! Thanks for taking such good care of your customers. Makes me glad I bought a Trek.
The absolute best customer service hands down, would not want to go anywhere else. Y’all have a customer for life.
Great service I live fifty miles away so good service is great
I really like the staff, they are very welcoming to me; they are also very knowledgeable. My bikes are repaired promptly and I can assure you if I decide to buy another bike it will be from Richard Waggoner.
I have to say it's very refreshing to frequent such a well-run business in a climate today when that attribute is rare.
The sales and service staff are extremely knowledgeable, friendly, and professional. I’m a first time Trek owner and they went above and beyond to help me pick the right bike, answer questions, fit the bike to my riding profile, and provide a level of support after my purchase that I didn’t expect.
Thanks you so much for making me glad I came to your store-blessings
Service is always fast, and I trust the knowledge of those at Trek.
Stephen the bike mechanic is one of the best I've interacted with. So helpful; so knowledgeable; so friendly!
The two men working there were so helpful!
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Great service!!
Very helpful staff, always ready to assist and always going above and beyond.
Staff greeted me when I walked in. While I already had an idea of what I was looking for, Mary was very helpful from start to finish in the purchasing process. The bike had to be sent to the location and assembled. She kept me informed via text which was helpful. We also had good discussions concerning accessories I needed. I would definitely recommend Atlanta Cycling Alpharetta.
Joseph in service was outstanding. Got me in and out with what I needed in 15 minutes. Mary was kind and friendly as I waited. Wonderful experience. Thank you.