Customer Testimonials
Great shop of professionals who get the job done as communicated!!
Great customer service and advice
Friendly & efficient staff. Whenever I need service they go out of their way to try & get the issues taking care of quickly. Often minor repairs/adjustments are done while I wait. I am a dedicated Trek bike (multiple) owner & can't say enough for the support I get from everyone there.
I took my bike to get ready for ride because I had had an accident with it and I wanted to make sure that it was ready to ride. They took my bike right away and had me ready to go within 15 minutes. I bought the holder for my Phone and then they installed it right there. Need to say I am more than pleased with Atlanta Cycling.
Prompt service with my recent bike tuneup.
No fuss . Just great service. Relaxed environment. Great sales experience.
Staff is very helpful and knowledgable
Went in not knowing what pedals I should get and left knowing almost everything about pedals that I’d need to know! Everyone was super kind and willing to help me out, especially Chris!
Great selection and even better service. Really appreciate the 'can do' attitude every time I bring my bike in. Would not go anywhere else!
Bay was super helpful and patient - much appreciated!
Service after the sale has been great!
Helpful and prompt service.
I’m a Trek fan, so I like their merchandise. The servicing on the bicycles is also first rate.
Everyone there is above friendly and answer all my stupid questions. I have bought 2 bikes from them and will only ride treks because of the way they treat us.
Mary was great. She was knowledgeable and helped me get exactly what I needed. I live closer to the Roswell location, but would consider going back to this location for the excellent service.
Always gotten great help and service from AC Duluth!
It was my first visit into the store since I moved here two years ago. I have had a tough time getting back on the bike over the past 2 years since relocating here to GA from Los Angeles. I have driven by the store several times and thought to go in, but just haven't had the motivation to actually stop and go in. Well I can say, Mary (as she introduced herself) was absolutely amazing! She asked for our names and throughout our time in the store just browsing through all of the offerings her discussion with us and at least 2 to 3 other parties in the store, she spoke to each party using their names. She was beyond phenomenal. She asked all the right questions, offered all the support and welcoming services of the dealership. Ultimately the service tech had been listening in from the back as well and once he was able to free himself from his service items, he too came and spoke with us and the others in the store.
Thank you Atlanta Cycling for making your customers feel like guest's, not retail customers. I know retail and the bike business very ...very well without offering too much detail and this experience was without questions the best initial visit I have ever had thanks to Mary. She was great and your store(s) and patrons are very lucky to have such a talented personality.
I will be back for sure!
D. Wells
This is my 2nd bike I have purchased from Atlanta Cycling and the staff is absolutely amazing. Very friendly and knowledgeable. I would recommend anyone that is looking to purchase a bike to give Atlanta Cycling a look.
The Trek Spartanburg team members are always welcoming. Personally I appreciate the attention to detail and dedication to the cycling community.
Always a great experience working with the AC team!
Went in to get my tire fixed, and got it fixed in 10 minutes! Got both tires filled up as well. Amazing customer service and great prices as well!! Will definitely be coming back here for servicing in the future. 10/10 would recommend to friends and family! Thank you Atlanta Cycling!!
The guys in the shop were great this time in. Solved my issue but also found an unrelated issue. They took the time to explain the issue, fix and ultimately recommended I take it to another shop that sold my bike brand
Convenience. Quality work. Friendly service.
We received quick and thorough service on my bike at Atlanta Cycling :)
Great service great products! You guys don’t treat casual and recreational cyclists like second class citizens (which some cyclists and shops do). Keep up the good work!
Great customer service at the store. Everyone is friendly and helpful. And I love my Trek bike!
The repair team did a great job fixing a good free bike I found on the side of the road!! All it needed was 2 tire tubes. The repair was quick and the guys were so friendly and helpful!
David greeted us as soon as we walked in . I wasn’t sure which bike would be best for me . David asked a lot of questions about my riding plans and conditions , then gave me the best options . After several test rides , I found the bike for me . Several people at the Trek bicycle store helped customize my bike for me . Bike set up is important to avoid knee and back injuries. Excellent customer service before , during and after the purchase.
It was easy for me to come in and get my tire serviced. I was greeted as soon as I walked in the door. The person at the service department explained what he would do and how much it would cost. Once finished, he gave me tips for going forward.
Great service, incredible technicians, fair prices, and a lifetime warranty on bicycle tubes
( OK, no one has a lifetime warranty on bicycle tube. I just wanted to see if the owner would do it for me.)