based on 1702 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your services to all of our assets are excellent, keep up the good work,
Service all ways on time and very professional
Dependable, affordable, great service personnel!
The technicians are very knowledgeable and courteous. They get the job done.
Very detailed. Good and informative associates.
It is nearly impossible to receive timely invoices which significantly through off our financials. We had a service completed in December 2023 and just received the invoice this week. We had service in March, and we are still awaiting the invoice. Response time to email is slow and when we receive a response it provides no context to the question or concern at hand. We usually have to wait for the responder to reach out to someone else.
Polite and thorough
Jose Mojica has been taking care of us for years. His service and attentiveness to our needs has been excellent. He is personable and very knowledgeable in his field.
Justin, the tech, is fantastic! A wonderful representative for your company.
very focused on the job in and out efficent
The technician does not update and of the open issues. They are quick to put the issue on the report but when it is resolved they don't take it off.
The technicians are very attentive to the buildings needs and requirements.
The technician is very professional and nice!
Eddie arrives every month to perform inspection service. He is professional thorough and knowledgeable.
The service representative is very knowledgeable and explains what he doing when he is here.
The services I receive from Assured are second to none. prompt, professional and personalized attention going on 11 years now. Always pay attention to detail and go above and beyond every time!
The service technician that comes to our office is professional, courteous, and adept at his job,
Our technician is very pleasant, thorough and reliable.
Management has difficulty keeping up with the terms on agreed contract. They cannot send a technician for service on a monthly basis due to shortage and sometimes sends out technicians at odd hours when the business is closed. They have not properly trained some of their technicians so at times, some rooms are left without treatment. They are also not accommodating and customer service is poor.
expertise , knowledge , and friendly
They were on time &, they took care of the problem.
On Time, works efficiently. communicates well.
Quick and clean
I have been using Assured for my pest control needs for at least 5 years. They are so good at their jobs that when I switched companies, I brought them in with me.
always check in
follow up on any issues
The crew is alway is alway polite, they come and check with me and ask if any we have any new issues. They do a thorough job also resolve any issues we have had.
The on site tech was professional, caring and eager to problem solve. Follow up after the tech visit was also prompt and attentive
very responsive, great team!
Great service. They schedule right away.
Friendly, professional & dependable