based on 1798 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
your staff were very in touch and keep management informed of all
Assured is collaborative and responsive
our inspection reports are always indicating the wrong information about the glue traps laid. We have called several times to rectify with no resolution or call backs.
The tech that does my building is an outstanding worker, knowledgeable, and professional. Very happy with the service.
prompt when called for a concern.
Tech Edwin Rivas is professional and accommodates our needs and provides excellent customer service.
Yeah Christian came back to my Wendy's store #7998 to cover someone who was on vacation. Christian was my original Tech and he is outstanding. Does a great job everytime he is in the store.
Quick response, flexibility to adapt when our internal policies are updated. Quarterly risk assessments and participation in Semi-annual management reviews and audits
Very thorough
Our technician Hassan is great.
Our tech always is timely and friendly and does a great job.
Angel is great at his job. He is thoughtful and thorough and concerned and always accommodating with scheduling.
Attention to detail and good reporting
good communication
on time and very
Consistantly attentive service
I have the best service technician! Carlos Lopez is the Best!
What I like about your services is, you are reliable and provide service without disrupting the workplace.
Our inspector/service person is extremely pleasant and thorough. He is quick and quite which is important in our critical office spaces.
Best pest control service in New York.
Alfred Molina is professional and accurate.
I would recommend Assured Environment to everyone.
So far things overall are good
Your techs are efficient and friendly and get the job done !
Johnny does an amazing job, he is great. He has always been willing to help, and is a true professional. Thank you for all of your help. You are amazing.
Send the same guy month after month -- so there is consistency and he knows where everything is
You should give an automated advance notification when you plan to visit a property (automated email with scheduling capabilities). All of my buildings in your care are multi-unit. So without advance warning you can’t treat some key tenant units so it’s a waste of time and money.
Great customer service, responsiveness, and knowledge.
Assured needs to have much better internal communication. The right hand never seems to know what the left is doing, and there sometimes is confusion among the various technicians around the plan for our facility, and schedules.
Assured Environments was immediately responsive to our rodent problem and has followed up appropriately. The exterminator who came was very pleasant to deal with and seemed to quickly discover the source of our problem. So far so good, but only time will tell if the problem has been completely resolved.
Shusana at the office is excellent. Albert (recently retired) and Israel (new guy) are both also excellent. They arrive on time, answer my questions and seem to do a thorough job.
Proactive, consistent and gets the job done. The building's rodent and roach issues have diminished with positive feedback from residents and staff.