based on 1702 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fixed my problem
Very detailed with the reports, responsive, open communication.
Been using the services for many years i am very satisfied with quality service
The services
very responsive team who gets things done.
Very professional and detailed.
Jonny is awesome. Very friendly and very detailed in his work. Also very passionate about his job. Wish I had him on my team.
Friendly timely service.
customer attention is great
From my standpoint the exterminator that comes onsite is very respectful and professional always gives good feedback on how we can improve.
Prompt and efficient service
Super attentive, dependable, great service, personable techs and successful removal and prevention techniques!
The staff is very professional, arrive on scheduled date and on time. Techs listen to customers requests and will adjust and follow through as needed.
Over 30 residents on list for your technician to visit every time he comes here, way to many, like this for a long time, number should be going down with repeated visits by your tech, however it keeps going up.
Tech keeps telling me he checks bait stations, we know he does not, never sprays sub basement.
I appreciate the reps you send out as they often are flexible with our offices needs. Steve has been great and is always very professional and thoughtful.
First name removed
The friendly and experienced techs.
Timely, friendly, professional and dependable service!
EFFICENT AND PROMPT
Professional, always asks if there is a concern and provides suggestions.
Just timing
The white cards are not effective.The mice jump over them. Use real traps.Close holes more
effectively.
Field supervisors responsive to our concerns. Regular route technician (Angel) does an excellent job.
Tech. is very knowledgeable and answer any questions i may have.
Excellent prompt knowledgeable service.
Our inspector was very professional. I felt he did a Great job coaching our associates.
Very pleasant with all, while doing his job.
Any issues that were scored he explained the reason why and how to fix it going forward.
It was like he was giving a class while doing the inspection. Showed us what to look for while doing our walks. Example cake decorators' tips even though we were good, he showed us what can happen and what to look for.
After his visit we had a huddle, and every associate felt very good about the inspector, and he explained everything during the inspection.
Being an inspector is a tough job and no likes to be showed mistakes, but the way he did was so positive.
After the walk he went over the report with the management staff. Explaining the results and coaching us the fixes with the issues. Thank you, Jack DeLuca manager,
Technicians
The technicians are very professional and thorough. They make sure they attend to all areas of the property.
Always very kind and competent technicians.
Ray is our technician and he does a thorough job!
He also offers ideas and advice on prevention.
Very efficient and gets the job done