based on 1798 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always reliable and courteous .
Experienced and knowledgeable team to truly treat rodent problems efficiently. Supportive professionals who understand trauma of experiencing rodent infestations and working together to eliminate the problem.
You frequently miss the regular monthly scheduled dates. Most often I learn of this from tenants that have waited all day but had no one show up. If, and it's a big if, I do hear from you, it's most often at the end of the scheduled date.
The service you provide is a common service. It's how you handle us as a customer that has us seeking bids from competition.
No communication
Professional and very thorough. Great report and follow up.
Great service
Bed bug detection.
Good at what you do
My technician is always on time and making sure my building is free from rodents. Thank you , Corey!
Responsive to problems
Reliable service
Tech. Communicates well with managers. Very friendly and professional.
Excellent service!
It’s monthly service to check for needs of pest control.
Yes
Good service
Our exterminator is always so wonderful and professional!
I have no complaints about the service people who come here, but I had hoped that Assured would do more than just remove old traps for rodents and insects and put down new ones on both floors. If I want to, I can do that myself, and, as Assured never leaves me with extra glue traps, I still need to buy some for myself to fill in when the Assured traps are full..
Very responsive and always polite
being through and knowledgeable
can't really think of anything specific, overall you guys are great as far as exterminators go
Great service!
No one replies to our email about bill paying.
Your technician Eddie is amazing. He is professional, knowledgeable and courteous.
Timely, friendly. Our serviceman Mr. Jason Otero is wonderful!
Reliable, friendly workers
Thorough professional pleasant individual very informative.
We love our technician!
Thorough service, came within the time window, efficient and pleasant technician.
Our pest control tech is Sanjay and he is amazing. He is such a pro - has years of experience and expertise, is friendly and legitimately cares about any issues that come up as sometimes do when seasons change and because we are street-leve, store-front operation with a back door that leads to an apartment building's patio and very large garden. We have also hired Assured to do pest inspections that fall out of the scope of our regular service, and those have been handled just as professionally and completely as everything, such as having to deal in an animal-friendly way with pigeons nesting on our window sills. We have had to inspect for bed bugs - thankfully we have always tested negative, but their K9 animal, a Beagle named Bailey, is so good at her job. Highly recommend Assured for all kinds of pest control.
Camillo is a great asset to assured. Always satisfies our buildings needs.
Always reliable and efficient.