based on 1813 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have no complaints. Service is timely. Technicians are professional.
Very professional, attentive, to areas of concern always offering suggestions to ensure a healthy work atmosphere.
Good service. Technicians are competent and polite.
We've been a customer for many years now and appreciate all the good work. We have never had a big pest problem and we contribute that to the fine service from Assured.
service
Automatically come in to service us. Franz our service technician is awesome. He thoroughly checks everything and lets us know the deficiencies
Very thorough service.
No one showed up for our monthly service, again.
U provide care and prove that you care about the job by the time and effort
Great service
reliable
Lee and Evan provide excellent service, above and beyond any other techs I have had in the past.
customer service and efficiency of your exterminator in our building "Charlie Collado!!!"
Consistent professionalism!
I love the communication, familiarity and professionalism this company displays. They react quickly when we have issues and they stay focused on problems until they are corrected. Frantz, the tech who services our facilities, is very knowledgeable and dependable. Great job!
Everyone who comes in is very nice, they do a great job and we have no problems.
You keep me informed, are responsive and work to find solutions.
Elton is the best tech I’ve had so far. His replacements are terrible
personnel are very personal and professional
Great service and excellent customer service!
Excellent service! The exterminator is a professional, knowledgeable, and very thorough.
He explained everything clearly and made sure the job was done right. We’re very satisfied—no complaints at all
Derwin is the best
Everything....Techs are knowledgeable and quick to respond, Assured knows what it is doing
I get concise and thorough weekly updates of the status of our facility, noting areas of concern and situations that need correction to keep our facility rodent and pest free. All technicians and associates are polite, courteous and always a pleasure to work with.
Professional team, bring professional service, with integrity and loyalty to their customers.
Assured Enviroment staff is wonderful and professional. Especially Al Molina.
They get the job DONE!
Very profesional
It is all about timely service and the ability of your tec to prevent issues but when an issue comes up the ability resolve it quickly. Jorge Mojica does that for us, he has great job knowledge and customer service skills. The staff has at both the hospital and nursing home know Jorge and have confidence that he will do whatever it takes to resolve any issue that comes up. Because he has been working at St. Catherine's for the last 10 years. Jorge has done a great job when we had a big issue with bed bugs also the dog and handler are great too. If there is anything I would say needs improvement it's that there is no one from your management team who we can contact in an emergency. That ended when Stephen DuBon who was our account manager left.
Name removed
Director of Environmental Services
St. Catherine of Siena Hospital and Nursing Home
The technician is both very pleasant to work with, he is also very effective and very dedicated to managing our problems.
Efficient personable and very knowledgeable