based on 420 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician is courteous, prompt and thorough in his assessment of our suite.
On point
Carlos is our onsite technician.
Good communications with the client.
Takes care of any current issues.
Always recommends ways to improve our services and protective measures.
Communication is very open, but informative.
Technicians are very informative and listens to all the issues to resolve them.
We have a particular situation that we can't always be on-site and you have been very good at working with us with your Management and Service Dept. Thank you
I receive quick responses to my need for service.
Pricing is too high
Assured provides friendly and professional techs that listen to concerns, provide great feedback and great results.
The Technicians who service our office are very professional.
Keeps monthly schedule, advises of any issues and recommends solutions.
I NEED TO KNOW, WHEN ARE YOU GUYS COME BACK TO LET THE TENANATS KNOW,PLEASE. THANK YOU
Technicians go above and beyond. The customer service is amazing.
Very professional, quality service and responsiveness.
My technician Jose is a very conscientious very professional. Individual always going a little bit extra always looking always searching always giving advice on how we can do things better. Ed Clark
Technicians are not professional
My building is a start-up building for your new hires, I have not had a regular technician in 3 years. I don’t have time showing the new guys around my property. Please be more professional.
I need your team to perform better, come when scheduled & communicate with my Chef at park Ave Kitchen, William Lustberg. Call me with any inquiries. Name removed, Director of NY Operations.
Dependable, addresses and/or takes action of any activity. Explains his findings and any actions to ensure control.
Great tech
The guy's very polite and he do his job where he comes
they serve
Respond quickly to our pest problems. Usually within one or two day will get to the building and set up an appointment with the super.
You are sending me a feedback survey but no one has called me back yet.
Yohani was terrific. He did a very thorough inspection, asked many great questions and treated the appropriate areas. He exceeded my expectations
very difficult to reach someone for customer service needs
Reports provided of whatever services rendered, as well as a followup from the service tech with what issues they found the day of.
The exterminator did not speak good English and it was hard to communicate. His work was extremely messy and so am still going around cleaning up bait from cabinets and walls. Not a professional job and over priced for $500.
Christian took care of the wasp nest that was outside of the building. Overall, excellent customer service.
Friendly reliable & professional service.