based on 1702 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very dependable. Real pros!
Poor communication and organization; no eta to appointments and always late; did not reply to email and answer questions asked
Excellent service, great technician (Eddie).
On time, responsibility, good customer services and excellent good documentation practice.
Communicate better, Come more prepared
Great staff, great service!
Grateful with First name removed service you have given us
Your associate continues to come way to early. We have discussed that they need to come between 6-7 PM since you took over for Envirex
No matter how many times we call you refuse to comply
very good
Called 3 Times to add a new building my account and no one has called.
Courteous and careful
Israel was very patient and thorough. He explained what needed to be done and why, and then did it quickly and efficiently.
The service is great, I immediately saw an improvement. I just wish there was more transparency on what you guys do and give a roadmap to how you plan to eliminate the issue.
Effectiveness, quick response time and professionalism.
Consistently have the same technician arrive for site visit each month and stay with the exact visiting day or contact me if any changes are made to the visit.
Charly is great. He does a great job and the billing and location notes are accurate and organized. Thank you so much.
Communication could be improved
Reliable service.
Nice people, great service very professional.
Anytime we call they are always there to help and there services are excellent
THE GENTLEMAN WAS VERY NICE...BUT
THE PRICE IS TOO EXPENSIVE.
HE DIDN'T HAVE TO SPRAY MY ENTIRE HOUSE.
HE JUST LOOKED AROUND, INSPECTED AND LAID SOME GLUE TRAPS.
ON TIME AFTER REQUEST
quick, seamless, attentive
Very good
Service is great, and the communication is even better.
Competent, experienced and professional
I was informed that the technician who was coming could pull out my stove to apply traps and check for holes. I explained to representative that I had a problem with my hand and could not do so. I am an elderly widow and could not do this. He stated that yes it could be done. When the tech arrived he refused and also did not want to complete what the contract called for. It was not a great experience.
Great customer service and really strong and honest in the approach to identifying and treating bed bugs. Your K9s are amazing workers, and grateful for their reliability!
every thing
Service man came during the expected hours and at least initially to have solved the problem.