Customer Testimonials
Helpful informative staff. Took time with us to introduce us to e bikes and help us in our decisions.
Thank you!
Terrific service for the 30 year old chiid's recumbent bike. The manager was even wlling to look in the parking lot for a missing spring. Now I can have my grandson ride the same bike as his Dad!
The staff is the key component which provides value
Great! Chris was amazing at dealing with my bike rebuild. He went above and beyond. Much appreciated.
Friendly and knowledgeable employees. Very helpful!
I like their quality merchandise ie. Trek, knowledgeable and professional staff, follow up on solving your service needs.
The staff remembers your name when you arrive . The technician staff seem very adept at their craft . They are often quite busy and still make each customer feel welcome.
Sales manager made every effort to acquire the part I was looking for at the right price!
La disponibilità’ è la qualità.
Friendly team to help me. Took time to understand my needs and came up with a variety of solutions.
staff was very friendly and knowledgeable of their products
Sales reps Mike (&Stephan) were professional and knowledgeable. Addressed my concerns provided me with all the information & equipment I needed.
Excellent sales support. No pressure. Just good advice and recommendations. Even built a medium size bike so I could see if the large or medium fit better.
The service I received was very timely and the staff were great!
Nice product good service
I don't know much about other bike shops in town...cuz I don't go there. I enjoy the people and the vibe ....
The store looks great and the product selection is awesome!!!
Product knowledge is important to me ...and I get the Best advice here !!!! ..
Thank you Chris and Holly for welcoming me back ( mostly for abusing me )....I will see you soon ....j
Even when I am no rush, Western completes my service work asap. Truly great service department.
Ricky was very helpful to make sure we were fitted well physically and financially with our new bikes.
Thank you Ricky for your time with us to make sure the bikes were just right.
Great Service!
Great service. Knowledgeable sales staff and good products.
I have been a Criterium customer for over 15 years. Always professional and on point, with accurate estimates and timing for repairs.
The staff is welcoming and engaging. I like that they take time to ask questions regarding the work I was requesting and steered me to the best options to get it done.
Sembre molto disponibili in favore del cliente
Exceptional customer service and service department. Top quality bikes and equipment. We purchased our grandson’s Trek bike and love that they stand behind all their products.
改めて良い色だなと感じてます。
Great team of competent and confident bicycle people.
Everything went amazing. Work was done quickly and correct. Also very friendly.
I have been working with Matt and his team for years on all thing's bikes. From Road, Gravel and commuter bikes. I have bought them all from there. Very knowledgeable and experienced.
Friendly, knowledgeable people, extremely helpful.
Great bike shop with wonderful people! Hard to find a place that has the service and quality of bikes that you can find at Zach’s.