Customer Testimonials
one question suvey?
Always the best service! I’ve bought 2 bikes in the past 4 years and wouldn’t go anywhere else!
They were very helpful and got my problem taking care of quickly. I had a flat tire, they changed it in 25 mins. Also helped me get my bike out and back into my truck. Thank you!
Quality and selection really stand out, especially the newer bikes designed for year-round riding, including winter conditions in the snow. The electric road and gravel bikes are incredibly fun, too! I also really value the service, thanks to the great people who have provided it over all these years.
Like everything about this shop
Service
Knowledge
Parts
Cost
Local
All great guys
Customer service and timely service. Just a great place for bikes and service whether you are a novice or experienced.
Staff are always friendly and fast with deriving and getting in parts for me
Excellent customer care service. I bought a used beach cruiser bike for my 10 year old grands who has a disability and is just learning to ride a bike. She needed support (I.e. training wheels) to help her get used to riding. The folks at the Trek bike store in Boynton Beach were very helpful in suggesting I order stability wheels for this bike. The technician was amazingly helpful installing these support wheels.
Today my granddaughter took her first ride and was so excited that she has asked to go out again-which of course we will do.
The store has everything I need and the guys are super friendly and knowledgeable
Staff was friendly, helpful and knowledgeable. We would definitely recommend Trek!
thank you
Bicycles and helpful service
The people in this shop are so helpful and will do whatever they can to help you get your bike back on the road quickly, especially on the weekend. We'll continue to support them.
Friendly and interactive service. Very willing to help you find the best deal possible for the type of cycling experience you’re interested in.
とても親切に対応していただけました。修理も早くしてもらえ、通学で使っていたので助かりました。
Love Trek, and the consultant was very helpful and knowledgeable.
The staff was very knowledgeable and helpful. I love my new bike.
Very good at there jobs very attentive to the costumer answer every question that we had and ones we did not have. Made sure we were going to enjoy our new bikes
Great quality clothing and equipment. Friendly relaxed staff.
Friendly staff and detailed explanation about the service.
The employees were very friendly and helpful. My service was completed quickly and I am very happy with the results.
Looking around the store I saw very quality bicycles. The store was very clean. I will return for future maintenance needs.
service and knowledge about the product
The guys make the shop. Every one of them is knowledgeable and great to work with. They also sell awesome bikes and parts.
The shop is really nice and the staff is friendly and helpful.
My son is absolutely made up with his new bike. Comfortable to ride, lightweight, very strong brakes
prompt friendly service
Ho affittato 2 bicicletta da corsa presso il trek store Massa e la mia esperienza è stata perfetta.
Prenotazione online, preparazione delle bici e disponibilità del personale al top
Un’ottima esperienza
Excellent service. Bike was tuned and ready a day early.
I ordered a bike online and asked to have it shipped (for an additional fee) to my home address. It was delivered quickly and without any damage. Couldn't ask for better service!
Backing of a large company, good customer service.
I brought in two bikes for servicing this spring; the commuter and the Trek Fuel Ex.
The Trek received a full service, new cassette and chain, new rear rotor, new brake pads, new Maxxis tires, new grips, and full suspension service.
The commuter also got a new chain and a full check over.
A huge shout out to the Hardcore Team, especially Emerson for killing it on the bikes!
The bikes looks brand new!