Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   March 29, 2026 — Rated 10 out of 10 by Alison Haywood Maybike
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr freundlich, kompetent, und modern. Bester Fahrradladen!

Report a concern   March 29, 2026 — Rated 10 out of 10 by Corinne Parker Trek Bicycle Fairfax
What do you like about our products and services?

Maintenance and repair team are always friendly and helpful. My 12 year old son loves going there and watching them work. We will most likely buy him another bike there within the next year. Thank you for the terrific service over the years.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Michael Osterhoudt Trek Bicycle Williamsburg
What do you like about our products and services?

Always great service.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Roger Mower Trek Bicycle St. Peters
What do you like about our products and services?

They always assess what needs to be done & let you know ehat the cost will. Have always helped load my e-bike on the carrier when work has been completed

Report a concern   March 29, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Napa
What do you like about our products and services?

We had really outstanding customer service on our visit to Trek.
There was also a good selection of high-quality products, well curated, and organized.

Report a concern   March 29, 2026 — Rated 10 out of 10 by V.D. Ridley's Cycles Okotoks
What do you like about our products and services?

Knowledgeable staff
Bikes to suit all terrains, agendas and ages
Accessories that work

Report a concern   March 29, 2026 — Rated 10 out of 10 by R.M.E. Scheller's Fitness & Cycling - Okolona
What do you like about our products and services?

Quality

Report a concern   March 29, 2026 — Rated 10 out of 10 by T.H. Trek Bicycle Springfield
What do you like about our products and services?

Scott was awesome. I bright my son’s bike in as it wasn’t shift gears easily. He immediately put it up on the stand and got to work. In addition to improving the gear shifting, he tweaked the brakes to make sure they were perfect. Service from Scott and the team was quick, well done, and friendly. Highly recommend and will be back

Report a concern   March 29, 2026 — Rated 10 out of 10 by J.T. The Bike Shop Central
What do you like about our products and services?

Connor was outstanding to work with. Patient, knowledgeable and personable. He was easy to trust and very thorough. I appreciated his help setting me up.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Mark Fighera Avenue Cyclery
What do you like about our products and services?

Awesome shop! I have been going there for 20 years.
Ben in repairs always helps me make great decisions when updating or fixing my bike

Andy is sales is awesome too!
Great neighborhood bike shop! Old school good service.

Report a concern   March 29, 2026 — Rated 10 out of 10 by S.F. Trek Store of Savannah
What do you like about our products and services?

I took both my bikes in for a maintenance. Work was done on the spot and my experience with Rob was awesome. He also gave me tips on how to maintain my bike!

Report a concern   March 29, 2026 — Rated 10 out of 10 by V.F. Trek Bicycle New Hartford
What do you like about our products and services?

The service we received when buying my bike was amazing. They were so helpful.

Report a concern   March 29, 2026 — Rated 10 out of 10 by R.T. The Squeaky Wheel
What do you like about our products and services?

They do a great job

Report a concern   March 29, 2026 — Rated 10 out of 10 by M.P. Trek Bicycle Store of Port Charlotte
What do you like about our products and services?

It was a pleasure doing business with you. Steve was very helpful and knowledgeable

Report a concern   March 29, 2026 — Rated 10 out of 10 by O.M. Avant Cycles - McHenry
What do you like about our products and services?

Very friendly and helpful service from John. He adjusted the bike and then delivered it to our house after the sale. I just took my bike for a second test run and everything is OK.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Martina + Dirk Thum Zweiradsport Baier
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Super nette Leute, man bekommt immer sofort Hilfe und die Beratung ist top!

Report a concern   March 29, 2026 — Rated 10 out of 10 by L.A. B&L Bicycles
What do you like about our products and services?

My husband and I both brought in our bikes for service. They were very good explaining what was needed for both of our bikes. I ended up trading mine in and purchased a new one. We appreciate the upfront talk to help us decide what was the best way to go forward with our bikes.

Report a concern   March 29, 2026 — Rated 10 out of 10 by M.D. Colonial Bicycle Company
What do you like about our products and services?

Service team were more than willing to spend time with my wife & me discussing what our bikes needed for an annual tune up.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Terrence Willoughby Trek Bicycle Alexandria North
What do you like about our products and services?

Great customer service!

Report a concern   March 29, 2026 — Rated 10 out of 10 by Barry Parker Trek Bicycle Stafford Aquia Park
What do you like about our products and services?

Great service

Report a concern   March 29, 2026 — Rated 10 out of 10 by Steve Yenne Sunnyside Sports
What do you like about our products and services?

Same day service is hard to beat

Report a concern   March 29, 2026 — Rated 10 out of 10 by Mark Kohagura Trek Bicycle Napa
What do you like about our products and services?

Trustworthy, timely and affordable. My experience with you guys has been terrific.

Report a concern   March 29, 2026 — Rated 10 out of 10 by K.L. Radsport Jachertz GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gute Produkte zu fairen Preisen mit super freundlicher und kompetenter Beratung.

Report a concern   March 29, 2026 — Rated 10 out of 10 by R.G. Liberty Bicycles, Inc.
What do you like about our products and services?

Personalized, customized service delivered in a helpful and friendly way.

Report a concern   March 29, 2026 — Rated 10 out of 10 by M.T. Machinery Row
What do you like about our products and services?

The customer service was amazing!

Report a concern   March 29, 2026 — Rated 10 out of 10 by Sheree Guglielmi Brielle Cyclery Kids
What do you like about our products and services?

They are good quality products.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Denise Thompson MACOMB BIKE
What do you like about our products and services?

Efficient and professional

Report a concern   March 29, 2026 — Rated 10 out of 10 by K.K. Eddys Bike Shop - Stow
What do you like about our products and services?

Great bikes selection for all ages. Very helpful with making my son's first bike experience very memorable allowing him to pick an choose his bike, helmet and accessories. Did a great job helping with giving knowledge on how to maintain the bike through out the year and before each riding season.

Report a concern   March 29, 2026 — Rated 10 out of 10 by S.B. Gregg's Cycles - Greenlake
What do you like about our products and services?

Warm and helpful staff, reliable maintenance. Thank you!

Report a concern   March 29, 2026 — Rated 10 out of 10 by M.L. Peak Cycles
What do you like about our products and services?

Sean and the staff


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