Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle Melbourne
What do you like about our products and services?

USA manufactured!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.D. North Division Bicycle
What do you like about our products and services?

Great people, great bikes!

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.M. TWO BROTHERS BICYCLE COMPANY
What do you like about our products and services?

Great people to deal with, super helpful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.M. Trek Bicycle Grand Junction
What do you like about our products and services?

Always very friendly and professional staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by H.G. Bikes & Beyond
What do you like about our products and services?

outstanding service and even pointed out a hub issue which was greatly appreciated.

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.W. Lewes Cycle Sports
What do you like about our products and services?

Excellent, timely, and friendly service. Great experience!

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Midland
What do you like about our products and services?

Love the bike and the team at the Trek store in Midland is so awesome and friendly, very informative, and answered all my questions

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ray Arbic Village Bike Shop
What do you like about our products and services?

Rented a MTB everything went well at a reasonable price.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Scott Wolf Trek Spring Hill
What do you like about our products and services?

Fantastic Bike Shop. This is my 3rd bike I have had serviced here and I could not be happier. Very helpful and friendly staff. Keep up the great work.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Bryan Labell Western Cycle Primary
What do you like about our products and services?

Love the community and individualized culture - always helpful and always leave psyched i came in - thank you Hunter et all!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ben Zerbey Trek Bicycle Lancaster
What do you like about our products and services?

Great Staff!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by N.J. Bicycle Garage Indy 82nd Street
What do you like about our products and services?

The gentlemen helping me check out was very helpful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Jesse Miller Trek Bicycle Beaver
What do you like about our products and services?

The service was very good. They worked with me on options and price for a brake replacement.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Andrew Dalton Slipping Gears Cycling
What do you like about our products and services?

Slipping Gears Cycling offers an upbeat, supportive environment that stands out. Their mechanics are both knowledgeable and capable, and their pricing is well-aligned with the high level of service provided.

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Vienna
What do you like about our products and services?

The mechanic who helped us (I think Ronnie?) was AMAZING! His professionalism, knowledge, kindness, and all-around going the extra mile for us is very appreciated. There are closer bike shops to my home, but I will likely go out of my way to come here in the future, solely because of him.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Scott Sapita Trek Bicycle Dayton Kettering
What do you like about our products and services?

Knowledge,
Professionalism and selection. This Team really cares!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Andy Bisig Trek Bicycle Granger
What do you like about our products and services?

Great service and friendly!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.A. Pine Mountain Sports
What do you like about our products and services?

AWESOME STAFF! The service department is top notch and helped me get my bike packed and shipped. Made the process seamless.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nate Sedler Bike513
What do you like about our products and services?

Everytime I go into Bike513 I know im going to get top notch service! The staff are knowledgeable and always give me great recommendations. I have recommended this shop to many people and love repping the bike513 shirts and stickers!

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.J. Harley's Bicycles
What do you like about our products and services?

Very friendly staff and great service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.K. Atlanta Cycling - Roswell
What do you like about our products and services?

Pierre in service made great part recommendation and was thorough with his explanations.

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Montrose
What do you like about our products and services?

Friendly and knowledgeable service. Local riders. Good local knowledge.

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.M. Astro Cycles
What do you like about our products and services?

Great knowledgeable local shop

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.H. Blue Ridge Cyclery
What do you like about our products and services?

We received so much great, knowledgeable, information on bikes!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Dolly Irwin West Michigan Bike & Fitness of Kentwood
What do you like about our products and services?

The service is outstanding! Everyone is so knowledgeable and friendly. They took time to explain what services were performed on my bike and how it would extend the life/performance.
Great job! I highly recommend West Michigan Bike and Fitness of Kentwood for all your biking needs.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.F. Island Life Trading Company
What do you like about our products and services?

Good service

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.K. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

Very knowledgeable people who are very helpful. Had everything I needed and more to do maintenance on my Catrike!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Adam Ferguson Trek Bicycle Omaha West
What do you like about our products and services?

Great inventory and selection of bikes and products. Super friendly and helpful staff. Special thanks to Paul and Robb for helping me!

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.S. Trek Bicycle Fairfax
What do you like about our products and services?

Excellent service -- knowledgable and personable staff

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nathan Hicks Phat Tire Rogers
What do you like about our products and services?

Friendly and knowledgeable staff! Quick and quality service!!!


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