Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.H. Cube Store Hameln
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Beratung war sehr gut und ausführlich, es wurde sich für uns zeit genommen

Report a concern   December 15, 2025 — Rated 10 out of 10 by Guy Hutchison Trek Bicycle Phillip
What do you like about our products and services?

The Phillip shop is close and has lots of parking.
The staff are knowledgeable and friendly. They always have an answer to any TREK questions and a great range of accessories.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Taria Hösli LEUPI BIKE GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Bestes Velogeschäft, das ich kenne. Freundliche und äusserst kompetente Beratung, genaue und zuverlässige Arbeit, toller Service und Produkte die erfüllen und glücklich machen.

Report a concern   December 15, 2025 — Rated 10 out of 10 by D.B. Trek Bikes Catherine Street
What do you like about our products and services?

The people and the brands you carry.

Report a concern   December 15, 2025 — Rated 9 out of 10 by Peter+31 Perdon TRI-BIKE ARUBA
What do you like about our products and services?

Zoals gebruikelijk was de service weer uitstekend. De fiets werd op tijd bij mijn hotel gebracht en gehaald.

Ik had een mountainbike gehuurd van een goede kwaliteit. Helemaal geen problemen mee gehad en lekker kunnen fietsen.

Tri-bike is de specialist op Aruba om een fiets te huren voor de sportieve fietsen die gewend is om met goede fietsen te sporten.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Bill Nance Trek Bicycle Wenatchee
What do you like about our products and services?

Everything was great product service explanations etc

Report a concern   December 15, 2025 — Rated 10 out of 10 by R.G. Radsport Jachertz GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Wie immer, wie gewohnt: super Service, die Reparatur wurde schnell und gründlich erledigt.

Report a concern   December 15, 2025 — Rated 10 out of 10 by 輪娯館
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

いつもありがとうございます。

Report a concern   December 15, 2025 — Rated 10 out of 10 by Dan Austin Trek Bicycle Davenport
What do you like about our products and services?

Excellent Employees!

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.O. Trek Bicycle San Marcos
What do you like about our products and services?

Friendly and efficient

Report a concern   December 14, 2025 — Rated 10 out of 10 by C.M. The Handlebar
What do you like about our products and services?

Friendly, wise service.

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.S. Trek Store of Bradenton
What do you like about our products and services?

Dean was very helpful! He matched me with the perfect Trek. Im 60 with a bad hip so he fitted me with a Verve 3 lowstep over. Its perfect and he tuned it up for me and I am very happy with the friendly fast service. I will use this store for all my maitenance needs in the future.

Report a concern   December 14, 2025 — Rated 10 out of 10 by P.T. Wild Rock Outfitters
What do you like about our products and services?

Excellent price and fast shipping

Report a concern   December 14, 2025 — Rated 10 out of 10 by S.P. Trek Bicycle Dublin
What do you like about our products and services?

Friendly, competent staff. Quality products.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Gregory Shank Rutabaga Paddlesports
What do you like about our products and services?

Very responsive customer service!

Report a concern   December 14, 2025 — Rated 10 out of 10 by D.C. Velo Reno
What do you like about our products and services?

Rich and the whole crew are always knowledgeable, friendly and helpful. It’s my bike shop.

Report a concern   December 14, 2025 — Rated 10 out of 10 by O.K.J. Trek Bicycle Issaquah
What do you like about our products and services?

best customer service i've ever gotten!

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.S. Cyclologic
What do you like about our products and services?

It's the whole package at. Cyclologic: state of the art equipment, caring fitters who consider both the psyche and the body, worlds of experience. Can't say enough

Report a concern   December 14, 2025 — Rated 10 out of 10 by Noreenmaine Maine Steiner's Valatie
What do you like about our products and services?

Friendly employees, very helpful because I was buying lighting for my grandsons bikes and I just would not have known the right bike light for them. The salesman knew exactly which product was best for their use. I really appreciated his help. Definitely would go there again

Report a concern   December 14, 2025 — Rated 10 out of 10 by A.K. Trek Bicycle Osborne Park
What do you like about our products and services?

Friendly and efficient staff. is all about the people. If the staff is treated well, they will treat well the customers.

Report a concern   December 14, 2025 — Rated 10 out of 10 by David Plowman PRAIRIE PATH CYCLES
What do you like about our products and services?

Willing to take on challenges! Adapted my daughter's special needs bike in less than two days. Thank you so much!

Report a concern   December 14, 2025 — Rated 10 out of 10 by T.K. Extreme Ski & Bike
What do you like about our products and services?

Whenever I need bike products it's so easy to head over and purchase what I need!

Report a concern   December 14, 2025 — Rated 10 out of 10 by Ted Marrinan Trek Bicycle Clear Lake
What do you like about our products and services?

Good selection of supplies and equipment. Very friendly and knowledgeable staff. Went the extra mile to meet my need.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Jeff Carpender Trek Bicycle Dunedin
What do you like about our products and services?

Took care of putting a new inner tube on my front tire. Friendly service and price was fair. Would definitely recommend.

Report a concern   December 14, 2025 — Rated 10 out of 10 by K.L. Wild Rock Outfitters
What do you like about our products and services?

High quality products, many environmentally conscious suppliers, excellent service, knowledgeable and helpful staff. So refreshing to go into that store and feel the welcoming atmosphere.’

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.B. Renshaw's Pedal Project
What do you like about our products and services?

Friendly, excellent knowledge and helpful service, with quick repairs completed.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Jeffrey Milo Trek Bicycle Store of Fort Lauderdale
What do you like about our products and services?

The staff was very knowledgeable about the bike and making sure it fit me correctly. Also made great recommendations on setup and add on parts/accessories. Highly recommend shopping here if you are looking for a great bike and service!

Report a concern   December 14, 2025 — Rated 10 out of 10 by L.S. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Staff is very knowledgeable. Fair pricing

Report a concern   December 14, 2025 — Rated 10 out of 10 by Duane Devance Trek Bicycle Alexandria South
What do you like about our products and services?

Very professional and friendly. Always able to make adjustments on the spot with little wait time.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Ivan Garcia Apalachee Cycle
What do you like about our products and services?

The staff was great. The first time we went into the store the gentleman took time to speak with us let us know our opinion and when we went back the young lady was super nice and helpful


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