Customer Testimonials
Freewheel were building a new bike for me; communication was great and the end result was top shelf. The team are always helpful and pleasant to work with.
I was grateful for two employees that knew about the apparel and helped me with finding my size online.
Very friendly and helpful.
The bike mechanic took wonderful care of my bike. Thank you!
Great employees! Very helpful and understanding.
언제나 밝고 환한 웃음으로 맞아주셔서 매장 들어갈때부터 기분이 좋아집니다.
제품은 너무 마음에 들어서 최근 마돈slr9 추가 구매하였습니다.
직원분께서는 아주친절한 응대 해주시며, 언제든 편하게 쉴 수 있는 쉼터같은 장소를 제공해주십니다.
궁금한점은 다 알려주시고 정비는 무조건 트렉 동탄점 점장님께 믿고 부탁드립니다.
Super friendly, knowledgeable service!
There bikes are very well designed and ride like a dream, I'm not trying to sugar coat this but that's how I Feel, the gears shift on point and the braking system is perfect also the people there are friendly and answered all my questions and let me try every bike I had interest in until I found the right one for me
Sam, & the entire staff are amazing, in servicing my E-bike, & looking forward to having them provide future service work ad needed
Prompt, efficient, friendly service.
Great to meet everyone at the shop and looking forward to future visits! Blessings, Giorgio
The knowledge and great customer service from Dane and Lance.
It is terrific to have a full service bike shop (sales and service) so close to home that knows bikes inside and out. I wouldn't have my spring tune-up done anywhere else.
The product lasts for a long time. My last one made it 20 years and I think this one will too. Sales and service was super fast and helpful. Thank you!!!
Service is very great products are on point
Great service and expert advice
Zach and John, the whole gang there are amazing. Love these guys!
Always fast and dependable
A good attitude, friendly and straightforward
I stopped in with a flat tire and the guys there were super nice and helpful. Mire tire was repaired and a few minor adjustments made in under 10 minutes! Great service!
Great staff led by Joe the store manager and a service department that you can count on to properly repair your bike.
You can't ask for a more helpful and courteous, professional, and in when really need be in a pinch a lifesaver or bikesaver in this case. Theyre awesome and have always left with knowing more than I did about biking on top always finding what I need. Cheers to you guys, thank you
Speedy service.
Always great service, quick, reliable and reasonable prices
Always have very friendly and helpful staff with quick turnaround for easier maintenance issues!
They have amazing service and fixed my bicycle perfectly.
I came to pick up a product that my son had ordered. I was in an out in just a few minutes. The guys behind the counter were great.
Very welcoming, helpful, and professional!
Great service and the staff is very helpful.
Got my level 2 service on my fuel exe 9.7. Called Sean late in the day to see if any chance it was ready to pick up the same day and the crew made it happen! Saved me another trip to Reno saving me 4 hours of driving and the gas $$$ and loaded it in the back of my truck for me.
Great service! Great crew
Helpful friendly staff