Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 7, 2026 — Rated 10 out of 10 by Christopher Vang Trek Bicycle Waldorf
What do you like about our products and services?

Well the gentleman that help had answered all my questions as a newbie and let me express all my thoughts and feelings on what i really wanted in my bike journey . i came in already done some research and kinda knew what kinda bike i wanted but i end of getting a different bike because he had let me test ride them . then after choosing , he made sure i left with all the gadgets and equipment i needed for my ride ! my experience so was nice thought im truley a big fan of trek now ! at first i thought i was walking into a sales experience with my guards up . but it the totally opposite! 10/10 i highly recommend!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Todd Hunter Trek Bicycle Raleigh Holly Park
What do you like about our products and services?

The Boone is the best cx bike I have ever ridden and raced! Matt and his staff at Holly Park have the best customer service in the business!! This is why I continue to send customers to this shop!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Tony Nosovitsky Zion Cyclery
What do you like about our products and services?

Very friendly and knowledgeable people.

Report a concern   April 7, 2026 — Rated 10 out of 10 by B.T. Goodale's Bike Shop Nashua
What do you like about our products and services?

Great products and even better staff. The employees are so friendly and beyond helpful.

Report a concern   April 7, 2026 — Rated 10 out of 10 by T.V. Machinery Row
What do you like about our products and services?

Selection, location, staff knowledge

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.S. Trek Bicycle New Hartford
What do you like about our products and services?

Forrest did an awesome job of fixing my tire. Great job all around. Thank you!

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.S. Wheel & Sprocket, Oak Park
What do you like about our products and services?

Best service ever!

Report a concern   April 7, 2026 — Rated 10 out of 10 by C.F. Blue Ridge Cyclery Warrenton
What do you like about our products and services?

Chris in Warrenton was awesome!

Report a concern   April 7, 2026 — Rated 10 out of 10 by W.D. Trek Bicycle Wildwood
What do you like about our products and services?

I came in for a bike repair, very quickly repaired the issue with no wait.

Report a concern   April 7, 2026 — Rated 10 out of 10 by P.S. bike dreams Tübingen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Es wurde schnell eine passende Lösung für mein Problem gefunden. Das Fahrrad wurde sehr gut eingestellt übergeben.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Joe Hunter Fresh Air - Thunder Bay
What do you like about our products and services?

Top of the line bikes, but not forgetting to have rides for those looking for leisure and comfort at the same time. Salespeople are very knowledgeable.

Report a concern   April 7, 2026 — Rated 10 out of 10 by L.B. Ciclosport Mollis AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gute Beratung, nichts aufgeschwatzt. Vernünftiger Preis

Report a concern   April 7, 2026 — Rated 10 out of 10 by Shelley Kottke Wheel & Sprocket Appleton
What do you like about our products and services?

Explained bikes to my kids. Allowed for a test ride. Good deals. Overall great experience!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Jankel Aleman City Bikes Pembroke Pines
What do you like about our products and services?

Always the friendliest service and best quality products for the best prices in town. David in the front always helping everyone make sure they have what they need and the mechanics are 10 of 10 hands down.

Report a concern   April 7, 2026 — Rated 10 out of 10 by D.R. Total Sports
What do you like about our products and services?

Every spring I bring my bikes to Total Sports and have been for 40 years. Family owned business, they care about their customers and the service is always friendly and professional.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Kiersten Donahue Shenandoah Bicycle Company
What do you like about our products and services?

Knowledgeable staff and fantastic selection, plus a great place to hang out!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Zhiyuan Yu Trek Bicycle Walled Lake
What do you like about our products and services?

Worked with Steve, he got all my questions answered. Very professional! Recommended!

Report a concern   April 7, 2026 — Rated 9 out of 10 by Walter Simon Radcenter Rothweiler
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Hert Rothweiler verfügt über eine sehr gute fachliche Kompetenz, seine Beratungen sind umfangreich und ehrlich... das Preis Leistungsverhältnis versteht sich als unbedingt annehmbar.... Ich kann ihn und sein Fachgeschäft nur weiterempfehlen.... des Weiteren möchte ich anfügen... ich verstehe nicht, wie sich mancherlei über ihn beschweren (Rezessionen) ... Gott sei Dank ist er ehrlich und gibt somit auch entsprechendes Feedback... so wie es auch manch Kunde verdient... denn meines Erachtens... sind das solche Kunden die sich überall zu beschweren wissen.
Herr Rothweiler.. Vielen Dank für das gute Geschäft und weiterhin... bleiben Sie wie Sie sind.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.D. Bike Mart - Richardson
What do you like about our products and services?

Staff was super helpful, quick and friendly

Report a concern   April 7, 2026 — Rated 10 out of 10 by E.E. Perry Rubber Bike Shop - Savannah
What do you like about our products and services?

great people, kind, understanding, and super work.

Report a concern   April 7, 2026 — Rated 10 out of 10 by R.H. Forge 1860
What do you like about our products and services?

Amazing service, great products!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Ron Barnes Billy Goat Bicycle Company
What do you like about our products and services?

OUTSTANDING FRIENDLY, KNOWLEDGEABLE SERVICE !! AN ABSOLUTE 10 !!!!!!

Ron Barnes

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.O. S & W Sports
What do you like about our products and services?

Staff was great - walked me through my entire build and asked all the right questions. Communication around the work being done was also great - text and email and allowed me to plan as I am 40 minutes away. Overall great service. Thank you!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Warren Ruth Moser Freewheel Bike Eden Prairie
What do you like about our products and services?

Knowledgeable, helpful staff. Good service and products.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Jon Schwieters Adventure Cycle and Ski
What do you like about our products and services?

Honest’s opinions from experience cyclist. They truly know what they’re talking about. I enjoy working with everybody there and feel like I’m getting the right product for my needs whenever I have a cycling question.

Report a concern   April 7, 2026 — Rated 10 out of 10 by H.M. Ray's Bike Shop - Midland
What do you like about our products and services?

Ordered the wrong thing but they're super chill and flexible

Report a concern   April 7, 2026 — Rated 10 out of 10 by L.K. Forge 1860
What do you like about our products and services?

Superb, honest service

Report a concern   April 7, 2026 — Rated 10 out of 10 by B.H. West Michigan Bike & Fitness of Grandville
What do you like about our products and services?

Great service and an awesome staff.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Laura Moorcraft Forge 1860
What do you like about our products and services?

Excellent friendly service

Report a concern   April 7, 2026 — Rated 10 out of 10 by S.K. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Excellent customer service, great repairs, quick repair


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