Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   March 31, 2026 — Rated 10 out of 10 by G.S. Holmes Cycling and Fitness
What do you like about our products and services?

Very professional and friendly. Straightforward about service needs for our bike and costs involved. Quick turnaround on the bike as well. If you have a bike that you want to keep in tip top shape, this is the place to go in the Harrisburg area!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Bill Riggins Wheel & Sprocket, Middleton
What do you like about our products and services?

The staff are friendly and helpful!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Camilo Lara Rios Trek Bicycle Store of Stuart
What do you like about our products and services?

Everything and the service is amazing

Report a concern   March 31, 2026 — Rated 10 out of 10 by D.C. The Bicycle Cellar
What do you like about our products and services?

I got my bike fitted with new tires and tubes the afternoon I called. .The service was very friendly and patient. . The price was fair and I'll keep going back. This was my second visit for service

Report a concern   March 31, 2026 — Rated 10 out of 10 by Tim Buchli Campus Cycles - Denver
What do you like about our products and services?

It's so good to go into Campus Cycles for parts and great service. I would recommend them to anyone because of the service they provide.

Report a concern   March 31, 2026 — Rated 10 out of 10 by P.S. Trek Bicycle Easton
What do you like about our products and services?

Mechanic (Kevin) was extremely helpful in resolving my tire issue. He performed a complete inspection and check out... no charge. Much appreciated. (I did purchase two spare tubes afterward.)
Also, desk personnel (Sorry, didn't catch his name... He is the gentleman with an artificial leg) was very helpful in guiding my riding companion in her purchase of a spare tire inflator.
Your staff's friendliness, helpfulness is a nice comfort to those of us out on the roads !

Report a concern   March 31, 2026 — Rated 10 out of 10 by E.D. Cranky's Bike Shop Edmonton
What do you like about our products and services?

Always a positive environment and knowledgeable staff only place I shop for bike stuff

Report a concern   March 31, 2026 — Rated 10 out of 10 by J.B. RV&E Bike & Skate Fairport
What do you like about our products and services?

I have bought the last 4 bikes for my family at this location and will continue to do so. Great knowledge, friendly service!

Report a concern   March 31, 2026 — Rated 10 out of 10 by 自転車屋まるいち 御油宿店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

こちらで購入した自転車ではないのに、丁寧に不具合を調べた上、直していただけました。
若いスタッフの方が 機械的な事が分からない私にもわかりやすく説明してくれてありがたかったです。

Report a concern   March 31, 2026 — Rated 10 out of 10 by Richard Kurzhal Trek Bicycle Clear Lake
What do you like about our products and services?

The products are top notch and the service is excellent

Report a concern   March 31, 2026 — Rated 9 out of 10 by D.M. Trek Bicycle Arlington Clarendon
What do you like about our products and services?

Very knowledgeable team, wide array of available bikes & gear, did feel slightly pressured to buy quickly. But, very satisfied with my new bike.

Report a concern   March 31, 2026 — Rated 10 out of 10 by T.L. Fahrradhaus Griesmann
What do you like about our products and services?

Persönliche Beratung

Report a concern   March 31, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Cambridge
What do you like about our products and services?

Helpful staff

Report a concern   March 31, 2026 — Rated 10 out of 10 by Ivan Schnatorst Iowa Bike Co
What do you like about our products and services?

An absolute terrific experience. Staff was extremely helpful and knowledgeable about the products and made the trade-in transaction and transition to new bikes a breeze. Couldn't ask for better customer service!

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.M. Blue Ridge Cyclery Warrenton
What do you like about our products and services?

Great people - work is done well and as scheduled

Report a concern   March 31, 2026 — Rated 10 out of 10 by G.D. Machinery Row
What do you like about our products and services?

Chris was one of the most knowledgeable, patient, and understanding salespersons I have ever encountered. He is incredible!

Report a concern   March 31, 2026 — Rated 10 out of 10 by K.F. Astro Cycles
What do you like about our products and services?

They made my bike like new again. Friendly service. I would definitely recommend them.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Zack / Alleson Gray Bicycles Etc.
What do you like about our products and services?

The whole process was great! They worked with us to find the perfect bike for our riding style.

Report a concern   March 31, 2026 — Rated 10 out of 10 by M.D. Cycle Paul Vaudreuil
What do you like about our products and services?

Services impeccables

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.H. Wheels In Motion
What do you like about our products and services?

helpful and accommodating

Report a concern   March 31, 2026 — Rated 10 out of 10 by T.S. Trek Bicycle Virginia Beach
What do you like about our products and services?

Trek VB store changed me out to tubeless. Michael is awesome and they did a fantastic job and did it at a great value

Report a concern   March 31, 2026 — Rated 10 out of 10 by M.G.A.V. NRC Bikes - Jurica
¿Qué es lo que le gusta de nuestros productos y servicios?

Atención del 10 muy bien gracias!!!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Neil Brand Trek Bicycle Stirling
What do you like about our products and services?

It’s the people that make the difference. Brought my bike in yesterday because I got a flat out on my ride, unfortunately I forgot my tools, and they put my bike in the stand immediately, no wait. It hasn’t mattered which Trek shop I go into the people are the best. Plus I like the bikes too.

Report a concern   March 31, 2026 — Rated 10 out of 10 by Brett Houtkooper Pedal
What do you like about our products and services?

I appreciated the time Jerry spent with myself answer questions on Saturday March 28th. This allowed me to think through what was important to me moving toward a new bike purchase. Sunday, I returned and Met Ryan. Ryan was awesome. He listened to my questions and made me feel comfortable narrowing down toward a selection. The demo process helped me to reach my decision. I appreciate the service that I received and will recommend Pedal to anyone one that ask. Great experience! Thank you Ryan and Jerry for your time.

Brett Houtkooper

Report a concern   March 31, 2026 — Rated 10 out of 10 by Darren and Julie Helwig Slipping Gears Cycling
What do you like about our products and services?

Is the customer service is the best. My whole family goes in and are treated exceptionally

Report a concern   March 31, 2026 — Rated 10 out of 10 by D.S. Cycle Solutions - Uxbridge
What do you like about our products and services?

Knowledge. Frie dly

Report a concern   March 31, 2026 — Rated 10 out of 10 by F.S. Ridley's Cycle
What do you like about our products and services?

Good knowledge,courteous and on time service.

Report a concern   March 31, 2026 — Rated 10 out of 10 by H.R. OneTen Cycles
What do you like about our products and services?

The people there are knowledgeable, friendly and helpful.

Report a concern   March 31, 2026 — Rated 10 out of 10 by R.C. Trek Bicycle Store of Fort Myers
What do you like about our products and services?

Knowledgeable staff and extremely superior service!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Mark Kershaw Island Life Trading Company
What do you like about our products and services?

Very professional, good people.


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