Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   March 30, 2026 — Rated 10 out of 10 by C.M. NBX of Naragansett
What do you like about our products and services?

Always very friendly, knowledgeable and great customer service

Report a concern   March 30, 2026 — Rated 10 out of 10 by C.A. Trek Bicycle Lausanne
What do you like about our products and services?

J’ai fait faire un service à mon vélo et c’était parfait, ainsi que les conseils reçus pour quelques petits accessoires

Report a concern   March 30, 2026 — Rated 10 out of 10 by Matthew Simon Atlanta Cycling - Vinings
What do you like about our products and services?

Matt and the entire team are always so welcoming to our family.

Report a concern   March 30, 2026 — Rated 10 out of 10 by K.T. John's Cyclery
What do you like about our products and services?

The knowledge and help determining the type of bike that best suited me. Great service!

Report a concern   March 30, 2026 — Rated 9 out of 10 by D.K. Outdoor Recreational Equipment
What do you like about our products and services?

The Sales team was very knowledgeable and helpful

Report a concern   March 30, 2026 — Rated 10 out of 10 by S.K. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Friendly staff, good service 👍

Report a concern   March 30, 2026 — Rated 9 out of 10 by bill Thrasher VILLAGE CYCLESPORT - ARLINGTON HEIGHTS
What do you like about our products and services?

Quick service to get repair done while I waited

Report a concern   March 30, 2026 — Rated 10 out of 10 by P.I. Bike Doctor-Crofton
What do you like about our products and services?

I always receive great service when I go to the Bike Doctor.

Report a concern   March 30, 2026 — Rated 10 out of 10 by D.G. Trek Bicycle Waco
What do you like about our products and services?

Very pleasant and knowledgeable staff. Made purchasing a new bike very enjoyable.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Thomas Roth Zweiradsport Baier
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetenter, schneller und persönlicher Service

Report a concern   March 30, 2026 — Rated 10 out of 10 by A.H. Joe Daly Cycles
What do you like about our products and services?

Would highly recommend Joe Daly Cycles. Recently purchased a new Scott Addict and the staff where knowledgeable on the entire range and very honest on the pros and cons around the model I was interested in buying. Nice people too which is always a plus..

Report a concern   March 30, 2026 — Rated 10 out of 10 by Martin Nawoj S & W Sports
What do you like about our products and services?

Team is always stoked and helpful. Nick was great, said it would about a week, fork and shock service was completed in 3 days! Thanks again team.
Martin Nawoj

Report a concern   March 30, 2026 — Rated 10 out of 10 by C.B. bikebarn
What do you like about our products and services?

Kevin the owner takes time to know his customers and genuinely cares about people and the bike industry. Greg is the master mechanic, I brought him a very difficult bottom bracket to both remove and install. He took extra time researching, communicating with me and BBInfinite on the bottom bracket, and got the job done just in time for me to race that Sunday. All this even though (and I feel bad) I didn't buy the BB from them. Pro service all around, and the other mechanics were also super friendly and great to work with over the years.

Report a concern   March 30, 2026 — Rated 9 out of 10 by S.O. The Wheel House
What do you like about our products and services?

Great people to deal with!

Report a concern   March 30, 2026 — Rated 10 out of 10 by T.Z. CUBE Store Jena
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Kollegin (Christiana) hat mich im Store in Jena sehr gut beraten. Es wurde gezielt auf meine Vorstellungen eingegangen und hilfreiche Tipps gegeben. Ich hatte nie das Gefühl, dass es nur darum geht mir das möglichst teuerste Rad zu verkaufen.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Scott Lindsey Competitive Gear
What do you like about our products and services?

Great service, very knowledgeable.

Report a concern   March 30, 2026 — Rated 10 out of 10 by E.C.V.F. e-Bike Store
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

weil der Service hat sich massiv verbessert, ich denke dass jetzt ein Professioneller Mittarbeiter am Werk ist, Danke
Früher wurde nur viel geredet und heute wird richtig gearbeitet. noch mal vielen Dank
Name removed Last name removed

Report a concern   March 30, 2026 — Rated 10 out of 10 by I.A. Trek Castelldefels
¿Qué es lo que le gusta de nuestros productos y servicios?

Muy buen seguimiento durante el proceso de compra por parte de Izan y Carlos, desde que fui a la tienda a echar el primer vistazo hasta después de recoger mi nueva bicicleta.
El servicio de taller ofrecido por Pedro durante el montaje y ajuste de la bici también fue excelente, se notaba que era experto en lo que hacía.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Patricia Whittaker Trek Bicycle Lake Grove
What do you like about our products and services?

People, knowledge, products, location.

Report a concern   March 30, 2026 — Rated 10 out of 10 by S.L.D. Bikecenter | Radsport
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

persönliche Beratung

Report a concern   March 30, 2026 — Rated 10 out of 10 by J.H. Pedal
What do you like about our products and services?

The staff were very knowledgeable, and I feel confident that if I have an issue with my new bike it will be taken care of. Last year I bought a Giant MTB from Village Bike up in Grand Rapids, there was an issue with the rear brake from day one and it literally took 2 months for them to finally decide to replace the caliper. The mechanics didn't seem to know what they were doing and made me pay for all of the parts they replaced - granted I had not even taken the bike out on a trail yet and they would not honor the fact that it was not right from the day I bought it. I mentioned it to them when I purchased it and they said - eh, its just cheaper components etc. I will never purchase something from them again, but my experience at Pedal was completely different.

Report a concern   March 30, 2026 — Rated 9 out of 10 by M.L. Bike Shop Burkhard GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kurze Beratung

Report a concern   March 30, 2026 — Rated 10 out of 10 by B.M. Mead's Bike Shop
What do you like about our products and services?

Addie was extremely helpful and friendly and even took the time to introduce me to newest family of E bikes. A great representative for Meads!

Report a concern   March 30, 2026 — Rated 10 out of 10 by E.I. Cycle Centre Newcastle
What do you like about our products and services?

The guys at Cycle Centre were extremely helpful. I brought in my bike for a service. After examining it thoroughly, they advised me that the repairs to it would cost way more than the whole bike is worth. I was quite stressed as I rely on my bike to get around, so these kind guys offered me a second hand bike for a very reasonable price and even fixed my old mud guards on free of charge.
Thank you very much to you all at Cycle Centre in Byker.
First name removed

Report a concern   March 30, 2026 — Rated 10 out of 10 by E.W. Cyclery USA - Rancho Cucamonga
What do you like about our products and services?

Customer service and quality of the product

Report a concern   March 30, 2026 — Rated 10 out of 10 by S.Y. Brookside Bikes
What do you like about our products and services?

Knowledgeable staff, huge selection, maintenance shop, riding gear available as well, super clean facility.

Report a concern   March 30, 2026 — Rated 10 out of 10 by G.M. Chronocite
What do you like about our products and services?

Ils sont très professionnels

Report a concern   March 30, 2026 — Rated 10 out of 10 by J.S.A. Bicicletas Jose Mari
¿Qué es lo que le gusta de nuestros productos y servicios?

TODO

Report a concern   March 30, 2026 — Rated 10 out of 10 by S.A.C.N. Landry's Bicycles - Worcester
What do you like about our products and services?

It is always a pleasure visiting Landry's. The staff is knowledgeable, professional, and patient. I w ill always recommend Landry's.

Report a concern   March 30, 2026 — Rated 10 out of 10 by N.B. Cube Store Gera
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr nett


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