Customer Testimonials
knowledge and customer service
The staff is very knowledgeable and friendly and the technical work done on my bike has always been excellent.
Personale super disponibile, gentile e professionale, pronti ad aiutarti nella scelta migliore per te.
Negozio bel fornito ed ordinato,
consigliatissimo.
Good people skills and knowledge about parts for my bike. It makes me feel more confident riding after the service was completed.
The service was exceptional! All employees knew their products and were wonderful to deal with. Thanks for an amazing day yesterday at Cyclesmith Dartmouth.
Good products and excellent service
My first experience in the store, very quick customer service, very helpful getting me parts I needed for my bike, and the price was more than fair. I'll be coming back.
Great care and empathy. Knowledge of the product!
Everything
Helpful salespeople, and good bikes.
I have always had excellent services at the Orleans location. The staff is very knowledgeable and extremely helpful , you can tell that they enjoy their work .
I would definitely recommend them .
Incredibly friendly and knowledgeable staff!
Fantastic service!
Quick service and very reasonable prices
Knowledgeable salesperson and quality product
I like the local, personalized service and knowledge of the Newington team. Attentive and friendly
Friendly staff, quality stuff
The guy at the front desk quickly assessed my bike and made his recommendation. I followed it. He knew his stuff. Thanks. Shane Stewart
Service quality
Attentive servive
Everything.
Associates are knowledgable and provide excellent advice on products.
Pee Dee Bicycle delivers outstanding customer service over and above expectations. Gary is the best "bike doctor" in town and always has my bike dialed in!
I like the fact that the staff is friendly and personable. I brought my bike in for a tune up and the turn around was days - not weeks! They even offered to help me put my bike on my car.
The staff are helpful and friendly.
J’ai apprécié l’acceuil, l’écoute et l’approche qui ne s’est pas orientée vers un profit immédiat mais sur un service offert et la création d’un rapport de confiance
They keep pretty wide range of tools and parts. They are very friendly and extremely helpful.
Oliver and the entire Bike Shop team were fantastic!
I've purchased both a mountain bike and road bike from them and was impressed with their knowledge both times.
Highly recommend!
„Von Anfang bis Ende absolut überzeugend!“
Der gesamte Prozess mit JobRad lief kompetent, schnell und vollkommen kundenorientiert ab. Jede Rückfrage wurde umgehend beantwortet, die Abläufe waren transparent und unkompliziert. Besonders positiv hervorzuheben ist, wie individuell auf meine Bedürfnisse eingegangen wurde – man spürt, dass Kundenzufriedenheit hier wirklich an erster Stelle steht.
Die Abwicklung – vom Antrag bis zur Übergabe des Fahrrads – war reibungslos, und das Team zeigte jederzeit eine höchst professionelle und zugleich freundliche Art. So macht Dienstradleasing Spaß!
Ich bin rundum zufrieden und kann JobRad voll und ganz weiterempfehlen.
Herzlichen Dank
Silvana

Rob helped us out, but all of the staff (including both Johns!) were super friendly, fast, and efficient. It’s clear they take pride in their work. Even though the line was long, they greeted everyone in a friendly manner and set expectations appropriately. Rob quickly identified other issues with my bike on top of what I brought it in for, and explained what he wanted to do and the associated costs at every step of the way. I felt very taken care of, and I’m excited to take my bike out for rides now that it’s been thoroughly looked over! Thank you, Rob and everyone at Trek!